Risk Management Administrative Coordinator

Surge Staffing•Columbus, OH

1d•$50,000 - $55,000

About The Position

We’re looking for a detail-oriented, process-driven individual to join our Risk Management’s Compliance and Systems Integration team. This role blends incident intake, administrative support, and vendor coordination. You’ll be trained to create Light Duty Agreements and follow scripted processes for the Intake process in addition to other tasks assigned. If you thrive on precision, enjoy working with spreadsheets, and can handle confidential information with care, you’ll excel here.

Requirements

Maintain strict confidentiality for all WC and compliance-related records.
Follow established scripts and procedures without deviation, ensuring accuracy in all work.
Strong proficiency in Microsoft Excel (formulas, sorting/filtering, formatting, vLookUps).
High attention to detail with strong organizational skills.
Excellent verbal and written communication skills.
Ability to follow detailed scripts and procedures consistently.
Comfortable handling sensitive or confidential information.

Nice To Haves

Previous experience in administrative support, accounts payable, Workers’ Comp, or claims processing preferred (training provided for WC-specific tasks).
Advanced Excel user (comfortable with formulas, pivot tables, and data validation).
Dependable, professional, and always ready to learn new systems.
Thrive in a positively changing environment.

Responsibilities

Answer incoming calls via script for either transfer to appropriate staff or for intake of new incidents into Riskonnect, using appropriate tools
Process and track invoices for payment, including communicating Enter invoice data into Excel tracking sheets and/or Riskonnect; prepare for upload into Riskonnect.
Premium Submission
State Reporting
Order drug tests and PPE via approved vendor websites; track orders in Riskonnect and confirm deliveries.
Process and compile loss run reports for management review.
Evaluate assigned WC Incidents for OSHA Recordability and Reportability, update the effected Riskonnect Object
Audit documented processes, report findings to the Manager, and explain/defend audit scores when challenged.
Draft and prepare Light Duty Agreements for injured employees as trained; ensure compliance with Workers’ Comp procedures.
Opening, scanning and updating WC Incidents; Unemployment Cases and Safety Records as appropriate.
Restocking First Aid Kits - within Surge Headquarters and fulfilling orders from Branches and other Surge Entities are requested.
Shipping – Drug Test, PPE, First Aid Kits and other items as necessary.
Use identified tools to update data into Riskonnect as scheduled.
Other activities not listed but necessary for the effective business operations of the organization.