Risk & Fraud Mitigation Specialist

Abri Credit Union • Romeoville, IL

3d • $22 - $25

About The Position

The Risk & Fraud Mitigation Specialist reviews account, transaction, and branch activity to identify and mitigate fraud risk. The role reviews daily maintenance, override, and negative-account reports; branch, ATM, and shared-branch checks and funds-availability requests; returned checks; mobile deposits; and online account applications. This includes investigating suspicious activity, verifying applicant information and identity, validating documentation, applying extended holds where appropriate, escalating high-risk applications, and supporting consistent fraud-prevention practices in accordance with policies and regulatory requirements.

The specialist researches, completes, and submits legal filings, including subpoenas, citations, levies, garnishments, child-support orders, liens, Social Security reclamations, surrender notices, and turnover orders. The role investigates suspicious member or staff activity and vulnerable-adult financial exploitation, gathers evidence and information for potential prosecution, and communicates with law enforcement and designated government agencies.

The position conducts internal branch audits, including cash counts and verification of near-cash inventories and account activity, maintains related logs, and prepares audit reports. It also maintains records and statuses for audits, fraud investigations, legal matters, and other responsibilities; distributes scam and check-fraud alerts to staff; assists with member complaints and new-employee Risk Management orientation; participates in educational opportunities; and provides backup for the Senior Risk Management Specialist as needed. The role is responsible for compliance with applicable BSA policies, procedures, and regulations within its area of responsibility.

Requirements

• Valid Illinois driver's license with a safe driving record for audits and work with law enforcement.
• Ethical conduct and the ability to maintain confidentiality in appearance and in fact.
• Effective verbal and written communication with members, law enforcement, and employees at all levels, using tact, discretion, accuracy, and clarity.
• Above-average initiative and ability to work independently and as part of a team.
• Ability to translate technical and legal information into readable copy understandable to employees at all levels.
• Ability to understand and interpret regulations and laws.
• Sound judgment and good analytical skills.
• Ability to organize large amounts of detailed information and materials and prioritize multiple projects and duties; above-average time-management skills.
• Computer proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Cash-handling proficiency.

Responsibilities

• Review daily maintenance reports, override reports, and negative-account reports.
• Review branch, ATM, and shared-branch checks and calls for funds availability, placing extended holds where appropriate; review returned checks to help deter and mitigate losses.
• Review mobile deposits, accepting or rejecting them as necessary and placing extended holds where appropriate.
• Review online account applications daily for red flags or suspicious activity; investigate activity, verify applicant information and identity, validate documentation, escalate high-risk applications to management, coordinate with branch staff, and ensure adherence to policy and regulatory requirements.
• Research, complete, and submit legal filings, including subpoenas, citations, levies, garnishments, child-support orders, liens, Social Security reclamations, surrender notices, and turnover orders.
• Investigate suspicious member or staff activity related to checks, ATMs, and other duties; obtain evidence and information for prosecution and communicate with law enforcement regarding evidence and potential restitution of losses.
• Perform internal audits in each branch, including cash counts and verification of near-cash inventories, new and closed accounts, certificates, address changes, and non-mailed statements; maintain associated logs and prepare and distribute audit reports.
• Investigate vulnerable-adult financial exploitation as appropriate, obtain evidence and information for prosecution, and communicate with designated government agencies and law enforcement.
• Prepare written reports on internal audit reviews, including findings, responses, analysis, conclusions, and recommended actions, and submit them to the Risk Manager.
• Maintain logs and statuses related to audits, fraud investigations, legal matters, and other areas of responsibility.
• Post or distribute alerts and bulletins about current scams and check fraud caught by employees to raise staff awareness.
• Assist with investigating member complaints and report to the Manager of Risk Management as needed.
• Assist with Risk Management orientation for new employees.
• Participate in webinars and other educational opportunities related to regulations, compliance, the Bank Secrecy Act, and other risk-management areas.
• Serve as backup for the Senior Risk Management Specialist as needed.
• Comply with BSA policies, procedures, and regulations within the area of responsibility.

Benefits

• 401(k) match up to 7.98%.
• Blue Cross health insurance with up to 90% of employee premiums and 70% of dependent premiums paid.
• Accrue 12 vacation days per year.
• Five days of personal leave per year.
• 13 paid holidays per year.
• Relaxed business-casual dress code and company-logo wear.
• Team of trainers to prepare employees for the job.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed