Risk & Fraud Mitigation Specialist

Abri Credit Union•Romeoville, IL

About The Position

The Risk & Fraud Mitigation Specialist reviews account, transaction, check, ATM, and deposit activity to identify and mitigate fraud and other risks. The role investigates suspicious member or staff activity and vulnerable adult financial exploitation, gathers evidence, supports prosecution and potential restitution, and communicates with law enforcement and designated government agencies. It also conducts branch audits, prepares audit reports, maintains logs and case statuses, and helps staff stay informed about current scams and fraud-prevention practices. The specialist supports risk-management orientation and training, assists with member complaints, and serves as backup for the Senior Risk Management Specialist as needed. The position is responsible for compliance with applicable Bank Secrecy Act policies, procedures, and regulations within its area of responsibility.

Requirements

  • Valid Illinois driver’s license with a safe driving record for audits and work with law enforcement.
  • Ethical conduct and the ability to maintain confidentiality in appearance and in fact.
  • Effective verbal and written communication with members, law enforcement, and employees at all levels, using tact, discretion, accuracy, and clarity.
  • Above-average initiative and ability to work independently and as part of a team.
  • Ability to translate technical and legal information into clear written material that employees at all levels can understand.
  • Ability to understand and interpret regulations and laws.
  • Sound judgment and good analytical skills.
  • Ability to organize large amounts of detailed information and materials and prioritize multiple projects and duties; above-average time-management skills.
  • Computer proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

  • Cash-handling proficiency.

Responsibilities

  • Review daily maintenance, override, and negative-account reports.
  • Review branch, ATM, and shared-branch checks and calls for funds availability, placing extended holds where appropriate.
  • Review returned checks to assist with loss prevention and mitigation.
  • Review mobile deposits, accepting or rejecting them as appropriate and placing extended holds where appropriate.
  • Review online account applications daily for red flags or suspicious activity; investigate activity, verify applicant information and documentation, confirm identity, validate documentation, escalate high-risk applications to management, coordinate with branch staff, and ensure adherence to policy and regulatory requirements.
  • Research, complete, and submit legal filings, including subpoenas, citations, levies, garnishments, child support orders, liens, Social Security reclamations, surrender notices, and turnover orders.
  • Investigate suspicious member or staff activity relating to checks, ATMs, and other assigned duties; establish facts and obtain evidence and information needed for prosecution.
  • Communicate with external law enforcement agencies and provide requested evidence for prosecution and potential restitution of losses.
  • Conduct internal branch audits, including cash counts and verification of near-cash inventories, new and closed accounts, certificates, address changes, and non-mailed statements; maintain related logs and prepare and distribute audit reports.
  • Investigate vulnerable adult financial exploitation as appropriate, gather evidence and information needed for prosecution, and communicate with designated government and law enforcement agencies.
  • Prepare written reports of internal audit reviews, including findings, responses, analysis, conclusions, and recommended actions, and submit them to the Risk Manager.
  • Maintain logs and statuses for audits, fraud investigations, legal matters, and other areas of responsibility.
  • Share alerts and bulletins about current scams with staff and keep staff informed about check fraud identified by employees.
  • Assist with investigating member complaints and report to the Manager of Risk Management as needed.
  • Assist with Risk Management orientation for new employees.
  • Participate in webinars and other educational opportunities concerning regulations, compliance, the Bank Secrecy Act, and other risk-management areas.
  • Serve as backup for the Senior Risk Management Specialist as needed.
  • Comply with all BSA policies, procedures, and regulations within the area of responsibility.

Benefits

  • 401(k) match of up to 7.98%.
  • Blue Cross health insurance, with up to 90% of employee premiums and 70% of dependent premiums paid.
  • Accrue 12 vacation days per year.
  • 5 personal-leave days per year.
  • 13 paid holidays per year.
  • Relaxed business-casual dress code and company-logo clothing.
  • A team of trainers to prepare employees for the job.
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