Risk Coordinator

CVS Health

2d•$17 - $34•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Risk Coordinator supports the general liability claims process by helping claims examiners conduct timely investigations, preserve evidence, and set up claims with the third-party administrator (TPA). This role ensures examiners have the complete and accurate information needed to investigate claims and reduce exposure.

Requirements

Proficient in Microsoft applications with a proven ability to learn new software programs and systems as required.

Nice To Haves

Strong analytical, organizational, and communication skills for claims support.
Exhibits strong customer service capabilities and professional conduct in providing support to internal and external partners.

Responsibilities

Initiate new claims and establish claim files
Preserve time-sensitive evidence promptly
Respond to diaries and obtain required documentation
Provide key claim materials, including video, leases, service records, store data, contracts, and COIs
Partner with internal teams and stores to resolve gaps and ensure timely delivery of claim supports.
Manage the general mailbox and route claim materials to files and examiners
Maintain accurate, complete claim documentation
Download, validate, and preserve surveillance and dashcam footage.
Review potential third-party exposure and support landlord/vendor tenders.
Ensure contracts and COIs are available to support risk transfer
Coordinate gift card activation requests and communicate status to examiners.