Risk Control Technical Consultant, Field - Walnut Creek,CA

Military Spouse Corporate Career Network•Walnut Creek, CA

13d•Hybrid

About The Position

This role provides the Underwriter with account knowledge as it relates to hazards, controls, and management. The consultant will evaluate how a company identifies and manages its inherent risk factors and differentiate the account from others in similar classes of business. This role involves working with larger, more complex, and all-lines accounts. The position requires maintaining a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Travel to customers may entail long-distance, overnight travel, and/or multi-night trips depending on business needs and territory alignment. The consultant will partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business, and build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team. Responsibilities include completing all-lines risk assessment evaluations for diverse businesses with moderate to high complexity, writing technically detailed reports, discovering and evaluating customer needs through loss analysis, identifying uncontrolled exposures to influence customers to make improvements, and providing solutions for risk mitigation. The consultant must stay current with technical subject matters, the regulatory environment, and emerging issues, and create a valued customer experience through each assessment and service encounter.

Requirements

Five years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
Valid driver's license.
Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Nice To Haves

Bachelor's or graduate degree in environmental health and safety, engineering, construction management, basic sciences and related technical fields.
Strong level knowledge of insurance industry and business acumen.
Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
Technical aptitude, detail oriented.
Superior communication skills - both written and verbal.
Ability to quickly establish credibility and rapport with all others.
Experience working in a collaborative environment.
Critical thinking skills.
Influencing skills that effectively drive business needs.
Negotiating change to achieve optimal outcomes.
Ability to give and receive coaching and feedback.

Responsibilities

Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
Travel to customers, which may entail long-distance, overnight travel, and/or multi-night trips.
Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
Complete all lines risk assessment evaluations for multiple/diverse businesses with moderate to high complexity.
Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources.
Stays current with technical subject matters, regulatory environment and emerging issues.
Create a valued customer experience through each assessment and service encounter.
Perform other duties as assigned.