Risk Control Specialist Ocean Marine

Travelers•Houston, TX

About The Position

The Risk Control Specialist is a discipline expert who develops and delivers technical solutions to help customers and internal partners understand risks, control hazards, and reduce losses. The role focuses on Ocean Marine risk management and supports customers, Risk Control consultants and Lab partners, Claims professionals, and Underwriters. It includes frequent customer consulting, underwriting support, technical peer review, mentoring, and training. The Specialist maintains a field presence, spending approximately 20%–50% of the time with customers onsite or virtually. Customer travel may involve long-distance and overnight or multi-night trips, depending on business needs and territory. The position requires evaluating complex risks, communicating findings and recommendations, and building technical expertise by following emerging issues and loss trends.

Requirements

  • At least four years of risk assessment or consulting experience in Ocean Marine, Inland Marine, Workers’ Compensation, Industrial Hygiene, or Ergonomics.
  • Valid driver’s license.
  • Strong verbal and written communication skills, including the ability to explain complex technical information to audiences with varying expertise.
  • Coaching and talent-development skills, including mentoring, motivating others, and providing feedback.
  • Comprehensive understanding of risk control’s role in commercial lines insurance products, services, and risk selection practices.
  • Advanced interpersonal and influencing skills to build credibility and encourage action on recommendations.
  • Strong organizational and time-management skills to manage priorities, plan work, and meet business-partner expectations.
  • Bachelor’s degree in engineering, engineering technology, or a science discipline.

Nice To Haves

  • Six or more years of experience with advanced proficiency in Ocean Marine, Inland Marine, Workers’ Compensation, Industrial Hygiene, or Ergonomics.
  • Certification in one or more recognized risk control disciplines, such as CIH, CPE, or CSP.

Responsibilities

  • Conduct highly complex risk evaluations, identifying exposures, loss controls, and opportunities to improve risk management.
  • Consult with customers onsite or virtually and educate and influence them to adopt recommended risk-management changes.
  • Share evaluation findings with Underwriting, Claim, and Risk Control Lab partners to support risk pricing and claim handling.
  • Support Risk Control consultants and Specialists through peer reviews of survey reports, survey preparation, mentoring, guidance, and feedback.
  • Deliver targeted training to Risk Control consultants, Specialists, customers, and business partners on discipline-specific topics.
  • Study emerging issues and claim data loss trends to maintain expertise; occasionally attend industry conferences.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for eligible employees and family members from the first day of employment.
  • Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program, with an annual 401(k) contribution when employees make student loan payments.
  • Pension Plan funded 100% by Travelers.
  • At least 20 days of paid time off annually and nine paid company holidays.
  • Wellness resources, discounts, and tools, including free professional counseling, health coaching, and other mental health resources.
  • Matching Gift and Volunteer Rewards program.
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