Risk Control Specialist Ocean Marine
About The Position
The Risk Control Specialist provides deep technical expertise in a risk control discipline, with this opening focused on Ocean Marine. The role develops specialized technical solutions to manage highly complex risks and supports customers, Risk Control consultants and Lab partners, Claims professionals, and underwriters in understanding risks, controlling hazards, and reducing losses. The Specialist regularly consults with customers across the region about risk exposures and loss controls, supports underwriting execution and processes, and provides peer review, mentoring, and targeted training to Risk Control colleagues. The role maintains a consistent field presence, spending approximately 20%–50% of the time with customers onsite or virtually. Customer travel may involve long-distance, overnight, or multi-night trips, depending on business needs and territory or geography.
Requirements
- At least four years of risk assessment or consulting experience in Ocean Marine, Inland Marine, Workers' Compensation, Industrial Hygiene, or Ergonomics.
- Valid driver's license.
- Strong verbal and written communication skills, including the ability to explain complex technical information and recommendations to audiences with varying levels of expertise.
- Coaching and talent development skills, including mentoring, motivating others, and providing feedback.
- Comprehensive understanding of Risk Control's role in commercial lines insurance products, services, and risk selection practices.
- Advanced interpersonal and influencing skills to build credibility with internal and external customers and encourage action on recommendations.
- Strong organizational and time-management skills to manage priorities, plan work, and meet business partner expectations.
- Bachelor's degree in engineering, engineering technology, or a science discipline.
Nice To Haves
- Six or more years of experience with advanced proficiency in Ocean Marine, Inland Marine, Workers' Compensation, Industrial Hygiene, or Ergonomics.
- Certification in one or more recognized risk control disciplines, such as CIH, CPE, or CSP.
Responsibilities
- Maintain a consistent field presence, spending approximately 20%–50% of the time with customers onsite or virtually; travel to customers may include long-distance, overnight, or multi-night trips.
- Conduct highly complex risk evaluations of Travelers customers, identify exposures, loss controls, and risk-management improvement opportunities, and share findings with Underwriting, Claim, and/or Risk Control Lab partners.
- Educate customers on risk management and influence adoption of recommended changes using advanced consulting skills.
- Mentor Risk Control consultants and less experienced Specialists, including reviewing survey reports for accuracy and thoroughness, helping newer Specialists prepare for customer surveys, and providing technical guidance and feedback.
- Develop expertise by studying emerging issues, tracking loss trends in claim data, and occasionally attending industry conferences.
- Educate and deliver targeted training to Risk Control consultants, Specialists, customers, and business partners on discipline-specific topics.
- Perform other duties as assigned.
Benefits
- Health insurance coverage for eligible employees and family members beginning on the first day of employment.
- Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
- Paying it Forward Savings Program contributions to an employee's 401(k) when the employee makes a student loan payment.
- A pension plan funded 100% by Travelers.
- At least 20 days of paid time off annually and nine paid company holidays.
- Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
- Mental health program with access to free professional counseling, health coaching, and other resources.
- Matching Gift and Volunteer Rewards program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
