Commercial Property Risk Control Specialist - Des Moines, IA

Brotherhood Mutual Careers•Des Moines, IA

About The Position

The Risk Control Specialist helps acquire and retain profitable business by working directly with prospective and current policyholders. The role provides Underwriting with account classification information, identifies weaknesses in risk control programs, and recommends corrective measures to prospective or existing insureds. The specialist conducts on-site evaluations and account analyses, responds to agents’ and insureds’ risk control inquiries, and completes reports and visits within management and underwriting requirements. The position requires familiarity with church operations and related ministries, the company’s target market. The specialist is expected to interact professionally with insureds, agents, regulators, company employees, managers, and department staff, and to maintain a professional standard in written communication. Extensive air and driving travel, including overnight stays, is integral to the position.

Requirements

  • Associate’s degree required.
  • Four or more years of general business, insurance, or related experience.
  • Must pass and maintain any state-required licensing requirements for risk control inspectors.
  • Meet the company competency standard for business writing skills.
  • Ability to locate and extract essential construction elements from blueprints, apply basic construction math, and demonstrate general knowledge of construction practices, including excavation, concrete, structural techniques, plumbing, HVAC, and electrical work.
  • Ability to work with minimal supervision, manage time, and plan and execute work strategies.
  • Solid computer skills, including inputting and accessing data using company and portable computer equipment.
  • Ability to evaluate structures by walking, climbing, bending, and stooping.
  • Strong interpersonal skills and a positive, professional manner.
  • Ability to travel extensively by air and car, including overnight stays.
  • Valid driver’s license and clear driving record.
  • Ability to interface effectively with external contacts, company employees, managers, and department staff.
  • Familiarity with church operations and the ability to conduct oneself in a manner that does not alienate or offend people in the company’s church and related ministries market.

Nice To Haves

  • Degree in Engineering, Safety, Industrial Operations, or the physical sciences.
  • CPCU, ARM, or other risk control- or insurance-related coursework.
  • Hands-on construction or building/industrial maintenance experience and understanding of construction terminology.

Responsibilities

  • Provide Underwriting with an overall opinion of the desirability of prospective or existing insureds.
  • Conduct on-site risk control evaluations of prospective and existing policyholders, including assessing their attitude toward loss control.
  • Describe insureds’ operations and ministry profiles for Underwriting.
  • Analyze existing accounts to verify construction class and quality and establish accurate building valuations.
  • Identify weaknesses in risk control programs and suggest corrective measures to prospective or existing insureds.
  • Respond to agent and insured inquiries about risk control and risk management.
  • Complete the number of risk control visits established by management.
  • Complete risk control reports promptly to meet underwriting requirements related to cancellation, non-renewal, and production.
  • Maintain a positive and professional image with insureds, agents, regulators, and others.
  • Assist with training agents on risk control and risk management issues and procedures.
  • Keep expenses within company and department parameters.
  • Maintain competent and professional written communication.
  • Complete other projects as assigned.
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