Risk and Safety Manager

Eye Care Partners CareerSt Louis, MO
Hybrid

About The Position

The Risk and Safety Manager oversees clinical risk management and patient safety across surgery centers. This role develops and implements safety strategies, ensures regulatory compliance, and serves as a subject matter expert to identify, assess, and mitigate risks affecting patients and visitors. It partners closely with clinical leadership and related teams to promote a culture of safety and high-quality care.

Requirements

  • Knowledge of healthcare risk management principles and healthcare standards of practice.
  • Knowledge of regulatory requirements related to patient safety reporting, adverse events, and grievance management.
  • Understanding of professional and general liability and liability insurance practices.
  • Strong investigative skills, including incident analysis and witness interviewing techniques.
  • Demonstrated negotiation and conflict resolution skills.
  • Ability to manage critical situations in a professional, objective, and effective manner.
  • Ability to make independent, real-time decisions within the clinical risk management and patient safety scope of responsibility.
  • Ability to build trust and collaborate effectively with clinical leaders and staff.
  • Ability to work independently, prioritize responsibilities, and meet deadlines.
  • Strong presentation and facilitation skills with the ability to educate and train clinical personnel.
  • Proficient in Microsoft Office 365
  • Proficiency with electronic reporting and documentation systems related to risk management and patient safety.

Nice To Haves

  • Bachelor’s Degree in Healthcare Administration, Health and Safety, or related field
  • 3 - 5 years of experience in a clinical role or clinical management

Responsibilities

  • Lead patient safety and risk management programs for surgical operations
  • Identify, investigate, and mitigate safety risks, adverse events, and near misses
  • Ensure compliance with regulatory reporting and organizational policies
  • Conduct root cause analyses and drive continuous improvement initiatives
  • Provide consultation, training, and guidance to clinical teams
  • Support patient grievance resolution related to safety concerns
  • Monitor trends and recommend process improvements to reduce risk
  • Collaborate cross-functionally to strengthen safety practices and outcomes
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