Risk and Safety Manager

Eye Care Partners Career Opportunities • St. Louis, MO

18h • Hybrid

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

SUMMARY
The Risk and Safety Manager oversees clinical risk management and patient safety across surgery centers. This role develops and implements safety strategies, ensures regulatory compliance, and serves as a subject matter expert to identify, assess, and mitigate risks affecting patients and visitors. It partners closely with clinical leadership and related teams to promote a culture of safety and high-quality care.

Requirements

• Knowledge of healthcare risk management principles and healthcare standards of practice.
• Knowledge of regulatory requirements related to patient safety reporting, adverse events, and grievance management.
• Understanding of professional and general liability and liability insurance practices.
• Strong investigative skills, including incident analysis and witness interviewing techniques.
• Demonstrated negotiation and conflict resolution skills.
• Ability to manage critical situations in a professional, objective, and effective manner.
• Ability to make independent, real-time decisions within the clinical risk management and patient safety scope of responsibility.
• Ability to build trust and collaborate effectively with clinical leaders and staff.
• Ability to work independently, prioritize responsibilities, and meet deadlines.
• Strong presentation and facilitation skills with the ability to educate and train clinical personnel.

Nice To Haves

• Bachelor’s Degree: Preferred (Healthcare Administration, Health and Safety, or related field)
• 3 - 5 years of experience in a clinical role or clinical management preferred.

Responsibilities

• Lead patient safety and risk management programs for surgical operations
• Identify, investigate, and mitigate safety risks, adverse events, and near misses
• Ensure compliance with regulatory reporting and organizational policies
• Conduct root cause analyses and drive continuous improvement initiatives
• Provide consultation, training, and guidance to clinical teams
• Support patient grievance resolution related to safety concerns
• Monitor trends and recommend process improvements to reduce risk
• Collaborate cross-functionally to strengthen safety practices and outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager