Risk and Compliance Advisor Senior - HR and People Risk

USAA•Charlotte, NC
•$114,080 - $218,030•Hybrid

About The Position

The Risk and Compliance Advisor Senior – HR and People Risk provides second-line risk oversight and guidance across Human Resources functions, including Talent Acquisition, Talent Management, Total Rewards, and other HR areas. The role partners with HR and business leaders to identify, assess, monitor, and manage risk, providing effective challenge and guidance. It calls for experience in HR, second-line risk, audit, or HR-focused consulting, along with a strong understanding of risk assessments, controls, issue management, and governance. Strong communication and relationship-management skills are essential, including the ability to influence, challenge, and negotiate while maintaining productive business relationships. The position is based in Charlotte, North Carolina, and requires working in the office four days per week. Relocation assistance is not available. The salary range is $114,080–$218,030; actual pay may vary by location and experience, and employees may be eligible for performance-based incentives. USAA does not provide visa sponsorship for this role. Applications are accepted on an ongoing basis until the position is filled.

Requirements

  • Bachelor’s degree, or four years of relevant education and/or experience.
  • Six years of relevant experience in risk, compliance, legal, or audit within financial services or insurance, or in specialized technical fields directly related to the role.
  • Risk and compliance management experience in a complex institution and/or highly matrixed environment.
  • In-depth knowledge of compliance laws, regulations, and regulatory expectations.
  • Ability to apply regulatory risk and compliance knowledge to consult with business partners and peers and provide insights and guidance.
  • Experience in conflict resolution and the ability to challenge all levels of management and influence business outcomes.
  • Ability to work collaboratively with internal and external partners.
  • Critical-thinking skills and knowledge of data analysis tools and techniques, with the ability to make data-driven decisions.
  • Ability to proactively identify potential concerns and resolve issues.
  • Advanced proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.

Nice To Haves

  • Experience providing Second Line of Defense risk oversight, credible challenge, or compliance support across HR functions such as Talent Acquisition, Talent Management, Total Rewards, Employee Relations, or broader Human Resources.
  • Prior First Line of Defense HR experience in Talent Acquisition, Human Resources, Talent Management, Total Rewards, or related people functions, with understanding of HR processes, controls, policies, and risk exposure.
  • Experience executing risk assessments, control evaluations, issue identification and management, monitoring, governance, and risk reporting, including identifying emerging HR risks and challenging business practices.
  • Experience conducting HR risk, compliance, or audit activities, or HR-focused consulting with a Big Four or boutique consulting firm.
  • Professional HR certification such as SPHR, PHR, SHRM-SCP, SHRM-CP, or a comparable credential.
  • Ability to influence, challenge, negotiate, and communicate complex risk matters with HR and business leaders while maintaining productive relationships and exercising sound judgment and professional skepticism.

Responsibilities

  • Partner with key business stakeholders to identify, assess, aggregate, and document risks and compliance controls, including risks related to new or modified products, services, distribution channels, regulations, and third-party operations.
  • Communicate risk and compliance work results to governance committees, business process owners, and leaders at various levels.
  • Implement risk policies, practices, appetites, and solutions to support holistic risk management in line with industry best practices.
  • Execute assigned risk and compliance activities in accordance with enterprise policies and procedures.
  • Maintain and expand knowledge of the competitive and regulatory landscape and the company’s key challenges.
  • Coordinate responses to regulatory requirements and requests and ensure examinations are executed.
  • Contribute to and enhance strategies, tools, and methodologies for measuring, monitoring, and reporting risks.
  • Use expert risk and compliance knowledge and analytical material to engage cross-functional teams, understand business objectives, and influence solution strategies.
  • Contribute to cross-functional teams identifying, assessing, aggregating, and mitigating current and emerging risk events.
  • Formulate stress-test plans for a line of business or the enterprise, evaluate results, and develop contingency plans with key business stakeholders.

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education
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