Risk Analyst

City of Raleigh North Carolina•Raleigh, NC

About The Position

The City of Raleigh Risk Management department is seeking a Risk Analyst to support the City’s claims and insurance programs, analyze exposures, and implement strategies to reduce losses. The role provides analytical and administrative support for the City’s insurance program, including insurance policy maintenance and annual renewals. It also supports property, liability, and third-party subrogation claims; helps operate risk management software; and provides training and education to City staff on insurance, risk awareness, and loss-reduction strategies. The Risk Analyst reviews contracts, agreements, and special event applications for compliance with risk tolerance and insurance requirements. The position researches and analyzes program data, identifies trends, documents and presents findings, and offers recommendations. It also processes vendor invoices and maintains program records, reports, databases, policies, procedures, and related documents. The position is typically performed in an office or similar indoor environment, with sedentary physical demands and no frequent environmental exposures.

Requirements

Bachelor’s degree in Insurance, Business, Public Administration, or a related field, plus 1 to 3 years of experience in risk management or a related field; an equivalent combination of training and/or experience may be substituted.
Knowledge of claims administration processes.
Knowledge of contract and policy language related to indemnity, insurance, and liability.
Knowledge of local, state, and federal laws and regulations governing public entity risk and insurance.
Knowledge of Microsoft Excel, databases, and other analytics or reporting tools.
Skill in customer service for internal and external stakeholders.
Ability to gather data, analyze findings, apply logic and reasoning, and compile and assemble data.
Verbal and written communication skills, including technical report writing and presentations.
Ability to organize tasks and maintain close attention to detail.
Ability to work independently and handle confidential information with discretion.
Ability to collaborate across departments and with external partners and customers.
Ability to meet deadlines and prioritize competing demands.

Nice To Haves

Associate in Risk Management (ARM) certification.
Associate in Claims (AIC) certification.
Chartered Property Casualty Underwriter (CPCU) designation.

Responsibilities

Provide analytical and administrative support for the City’s insurance program.
Maintain insurance policies and annual insurance renewals.
Support property, liability, and third-party subrogation claims programs, including maintaining processes and communicating with members of the public, insurance adjusters, third-party administrators, and internal stakeholders.
Assist with implementation and operation of risk management software systems for tracking incidents, claims, and exposures.
Provide City staff with informational training and education on the insurance program, risk awareness, and risk-reduction strategies.
Review contracts, agreements, and special event applications for compliance with established risk tolerance and insurance requirements.
Research, compile, and analyze program data to identify trends.
Document and present findings.
Provide recommendations and solutions in support of assigned programs, projects, or functional areas.
Process Risk vendor invoices.
Prepare, update, and maintain records, reports, databases, policies, procedures, and related documents and information.
Update and maintain dashboards and reports containing risk data.