Risk Analyst
Quantum Electronic Payments•Anaheim, CA
•$50,000 - $60,000•Onsite
About The Position
Quantum ePay® is seeking a dependable and analytical Risk Analyst I to monitor merchant activity, identify potential fraud or financial exposure, and help protect the company and its merchant partners from unnecessary risk. This role involves reviewing transactions, investigating unusual account activity, evaluating risk factors, and determining appropriate action within established guidelines. The ideal candidate is analytical, detail-oriented, customer-focused, and comfortable using sound judgment to identify and resolve potential risk.
Requirements
- Strong analytical and problem-solving skills with the ability to review information, identify inconsistencies, and recognize potential risk
- Excellent attention to detail and ability to make thoughtful decisions based on available information
- Strong research and investigative skills with a willingness to dig deeper when something doesn't look right
- Customer-service minded with strong written and verbal communication skills
- Ability to handle sensitive or escalated situations professionally
- Comfortable managing multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office, including Excel and Outlook
Nice To Haves
- 2+ years of experience in banking, financial services, merchant services, risk, fraud, underwriting, customer service, or a related environment preferred
- Experience with payment processing or TSYS is a plus
Responsibilities
- Review merchant applications to evaluate credit, financial, operational, and compliance risk
- Interpret consumer and business credit reports, corporate registrations, bank statements, financial statements, tax returns, processing statements, and other supporting documents
- Verify the accuracy and completeness of information provided on merchant applications
- Complete business verification and additional research using internal tools and third-party resources
- Approve, pend, decline, or escalate applications based on company policies
- Assign appropriate merchant risk ratings and document the reasoning behind underwriting decisions
- Clearly communicate pending requirements and follow up on outstanding information
- Respond to questions from agents, sales representatives, merchants, and internal departments
- Identify inconsistencies, potential fraud indicators, and emerging risk trends
- Navigate multiple systems to review, update, and track application statuses
- Maintain complete and accurate underwriting notes and documentation
- Perform additional duties as assigned
Benefits
- Biannual profit-sharing bonuses
- Full range of medical, dental, retirement planning, and/or other benefits
- Medical, dental, vision, acupuncture and chiropractic
- 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4%
- Profit Sharing; paid on a biannual basis
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
