Risk Analyst - Runoff Operations

Bankers Financial Corp • St. Petersburg, FL

7d • Onsite

About The Position

The Surety Division of Bankers Insurance Company offers unsurpassed service and quality to our agents. We are one of the largest providers to the Bail Bond industry and one of the fastest-growing providers of Contract and Commercial Bonds to businesses. Our knowledgeable and experienced staff of professionals share a vision of providing agents with superior customer service. Agents are full partners in our business. We grow, we succeed, and we profit together.

We are seeking a detail-oriented and organized Risk Analyst – Runoff Operations to support our runoff team. This role is focused on monitoring terminated/runoff agent accounts, tracking outstanding bond exposure, following up on time-sensitive matters, and helping ensure files are complete, accurate, and properly documented.

This is an operations-focused position that is a great fit for someone who enjoys working with deadlines, reports, documentation, follow-up, and professional communication. The ideal candidate does not need advanced finance, legal, or underwriting experience, but should be dependable, organized, and comfortable learning specialized processes.

Requirements

• Some experience in an office, administrative, operations, insurance, legal, compliance, finance, collections, or similar support role.
• Strong attention to detail.
• Ability to stay organized while managing multiple tasks and deadlines.
• Comfortable sending professional emails and making phone calls.
• Clear written communication skills for notes, letters, emails, and documentation.
• Basic working knowledge of Microsoft Outlook, Word, and Excel.
• Reliable, consistent, and willing to learn new systems and processes.
• Able to handle sensitive information with professionalism and discretion.

Nice To Haves

• Experience tracking deadlines, documents, reports, or follow-up items.
• Experience working with time-sensitive information in insurance, legal, compliance, HR, finance, medical office, or similar environments.
• Comfortable communicating with outside parties such as customers, clients, vendors, agencies, courts, or clerks.
• Experience maintaining organized electronic files and clear notes.
• Ability to review reports, spreadsheets, or logs to spot missing items or discrepancies.
• Familiarity with public case systems or court websites is helpful, but not required.

Responsibilities

• Track terminated/runoff agent accounts and monitor open liability, forfeitures, judgments, outstanding powers, and unpaid balances.
• Review reports, spreadsheets, and account notes to identify missing items, aging issues, or items needing follow-up.
• Maintain clear and organized documentation so account status and next steps are easy to understand.
• Escalate high-risk accounts or urgent issues to management when needed.
• Monitor important forfeiture, judgment, and court-related deadlines.
• Use court websites, court minutes, online systems, and direct court contact to confirm status when needed.
• Help ensure required follow-up is completed timely and accurately.
• Track documentation related to set-asides, discharges, payments, and status updates.
• Assist with accounts receivable research and follow-up.
• Help prepare and track demand letters, payment plan information, and reimbursement documentation.
• Maintain backup documentation for payments and ensure status updates are completed after payment when required.
• Coordinate with internal teams regarding BIC, BSS, and BUF payment documentation.
• Help keep runoff files current, organized, and complete.
• Track required reports, affidavits, liabilities, outstanding items, and file updates throughout the runoff period.
• Support end-of-runoff steps, including confirming liabilities are cleared and required documentation is complete before funds are released.
• Communicate professionally by email and phone with internal departments, agents, courts, clerks, recovery contacts, and outside parties as needed.
• Coordinate with recovery, legal, compliance, and management teams on assigned matters.
• Follow up consistently until items are resolved or properly escalated.

Benefits

• Medical Coverage through Blue Cross Blue Shield, including 100% preventive care and 24/7 telehealth
• Up to $2,000 annual HSA contribution for eligible plans
• 401(k) with automatic enrollment and a competitive, company performance-driven employer match to support your retirement goals
• Highly competitive, generous PTO program with flexible time off, 10 paid holidays, and paid volunteer days to support rest, balance, and community involvement
• Mental health & wellbeing support with a free, confidential Employee Assistance Program
• Company-paid life and disability insurance for added peace of mind
• Dental and vision coverage with strong preventive care
• Education assistance to support your professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed