RIS Investment Operations Specialist

Regions•Memphis, TN

2d•$47,975 - $60,468•Onsite

About The Position

At Regions, the RIS Investment Operations Specialist provides operational support, such as reporting and customer account maintenance, within the Investment Services division to advisors, clients, and internal partners. This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED
Three (3) years of banking or financial services experience
Ability to research and solve problems
Excellent verbal and written communication skills
Proficient at Microsoft Office (Excel, Word, etc)
Strong analyzing, coordinating, and follow up skills
Strong attention to detail

Nice To Haves

Bank brokerage experience

Responsibilities

Collects, logs, and ensures filing accuracy of Financial Advisor account transaction packages on a monthly basis
Acts as a resource to Financial Advisors, coordinating support and coaching for ad hoc requests and questions in platforms such as Marketing Central, Bridge, Portfolio Access, DocuSign, etc.
Acts as a resource to Financial Advisor by pulling routine and ad hoc reports such as performance and production reports
Facilitates marketing campaigns by compiling new and relevant content in Marketing Central at the direction of Financial Advisors
Partners with AIE to host team training seminars, virtual meetings, and operational best practices classes as needed
Participates in semi-annual audits of Financial Advisors’ Book of Business to ensure both internal and external compliance guidelines are met
Participates in annual branch audits by compiling State, Federal, and Cetera Audit requirements as well as running audit demonstration classes to prepare Financial Advisors
Updates and reviews operational task procedures approved by compliance