RIGHT OF WAY ENFORCEMENT AGENT II
About The Position
The Department of Transportation and Infrastructure’s Right of Way Enforcement (ROWE) Division is hiring a Right of Way Enforcement Agent II to help promote mobility, safety, accessibility, and economic vitality throughout Denver. The position focuses on parking and mobility enforcement in a dynamic outdoor environment and includes regular interaction with visitors, residents, and business owners to explain requirements and gain compliance. The role reports to the Central Platte Campus, Gary Price Building, in Denver. Shifts are assigned through a bi-annual bidding system and consist of five 8-hour days. Available shifts are 7:30 a.m.–4:00 p.m. and 11:30 a.m.–8:00 p.m.; assignments and schedules may change based on business needs. A 7% pay differential may apply depending on the assigned shift. The salary range is $23.89–$35.84 per hour, with new hires typically placed at $27.00–$30.00 per hour based on experience. ROWE provides services including parking enforcement, street-sweeping support, vehicle booting, ADA and bike-lane safety enforcement, permitted special-event enforcement, encroachment enforcement, and customer-request management. The agent enforces parking and related regulations, inspects permitted and temporary uses of the public right-of-way, documents cases, and supports enforcement operations as needed. Applicants must have a high school diploma or equivalent, two years of experience enforcing parking regulations through notices and citations, and a valid driver’s license at application. A Code Enforcement Commission must be obtained from the Executive Director of Safety’s Office and kept current as a condition of employment.
Requirements
- Graduation from high school or possession of a GED, HiSET, or TASC Certificate.
- Two years of experience enforcing parking regulations by issuing notices and citations for violations.
- Additional appropriate education may substitute for one year of the minimum experience requirement.
- Valid driver’s license at the time of application.
- Must obtain a Code Enforcement Commission from the Executive Director of Safety’s Office; failure to obtain it may result in withdrawal of the offer, termination of probationary status, or disqualification from employment.
- Licenses and certifications must be kept current as a condition of employment.
- Outstanding customer service skills.
- Ability to remain calm under pressure and defuse tense situations.
- Strong time-management skills.
- Strong professional communication skills, including business writing and documentation.
- Strong organizational skills.
- Internal applicants must have successfully passed probation before applying.
Responsibilities
- Enforce compliance with parking regulations by issuing citations for violations of the revised municipal code, state statutes, and applicable rules and regulations.
- Monitor and report non-compliance within the city’s micro-mobility program.
- Ensure permitted valet operators comply with the terms of their permits.
- Inspect items placed in the public right-of-way, including tables, chairs, and railings.
- Inspect locations participating in the temporary outdoor expansion program for restaurants.
- Issue administrative orders, including correction orders for non-compliance, and administrative citations.
- Prepare case paperwork and documentation for legal review as needed.
- Attend court if subpoenaed.
- Answer dispatch calls for service.
- Assist with Right of Way Enforcement Agent duties as needed, including towing and street-sweeping assignments.
- Use software programs to document and track cases.
- Interact with business owners to educate them and gain compliance.
Benefits
- Guaranteed lifelong monthly pension after vesting following five years of service.
- 457B Retirement Plan.
- 140 hours of PTO earned within the first year.
- 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year.
- Competitive medical, dental, and vision plans effective within one month of the start date.
- Parking is provided.
- Potential 7% pay differential depending on assigned shift.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
