Right Of Way Enforcement Agent II

City and County of Denver • Denver, CO

11h • Onsite

About The Position

The City and County of Denver’s Department of Transportation and Infrastructure (DOTI) is hiring a Right of Way Enforcement Agent II for its Right of Way Enforcement (ROWE) Division. ROWE provides enforcement services primarily in the public right-of-way, with a focus on parking and mobility. Its work includes parking enforcement, street-sweeping support, vehicle booting, ADA and bike-lane safety enforcement, permitted special-event enforcement, encroachment enforcement, and customer request management. The division works with other DOTI teams, city departments with enforcement authority, and Denver County Courts to support parking-related actions and consistent enforcement.

The agent serves as a City of Denver ambassador and enforces parking regulations through citations for violations of municipal code, state statutes, and applicable rules. The role also monitors micro-mobility compliance, inspects permitted activities and items in the public right-of-way, issues administrative orders and citations, prepares documentation for legal review, responds to dispatch calls, and communicates with business owners to educate them and gain compliance. Court attendance may be required if subpoenaed.

The position reports to the Central Platte Campus, Gary Price Building, at 1271 W Bayaud Avenue, Denver, Colorado. Shifts consist of five eight-hour days, with assignments determined through a biannual shift-bidding process. The listed shifts are 7:30 a.m.–4:00 p.m. and 11:30 a.m.–8:00 p.m.; schedules may change based on business and operational needs. A 7% pay differential may apply depending on the assigned shift.

Requirements

• High school graduation or possession of a GED, HiSET, or TASC Certificate.
• Two years of experience enforcing parking-regulation compliance by issuing notices and citations for violations; additional appropriate education may substitute for one year of the minimum experience requirement.
• Valid driver’s license at the time of application.
• Must obtain a Code Enforcement Commission from the Executive Director of Safety’s Office; licenses and certifications must be kept current as a condition of employment.
• Outstanding customer service skills.
• Ability to stay calm under pressure and defuse tense situations.
• Strong time-management skills.
• Strong professional communication skills, including business writing and documentation.
• Strong organizational skills.

Responsibilities

• Enforce compliance with parking regulations by issuing citations for violations of the revised municipal code, state statutes, and rules and regulations governing parking.
• Monitor and report non-compliance within the city’s micro-mobility program.
• Ensure permitted valet operators operate within the parameters of their permits.
• Inspect items placed in the public right-of-way, including tables, chairs, and railings.
• Conduct inspections for the temporary outdoor expansion program for restaurants.
• Issue administrative orders, including correction orders for non-compliance, and administrative citations.
• Prepare case paperwork and documentation for legal review as needed.
• Attend court if subpoenaed.
• Answer dispatch calls for service.
• Assist with Right of Way Enforcement Agent I duties as needed, including towing and street-sweeping assignments.
• Use software programs to document and track cases.
• Interact regularly with business owners to educate them and gain compliance.

Benefits

• Guaranteed lifelong monthly pension after vesting following five years of service.
• 457B Retirement Plan.
• 140 hours of PTO earned within the first year.
• 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year.
• Competitive medical, dental, and vision plans effective within one month of the start date.
• Parking provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED