Ride Maintenance Technician I - Dollywood Theme Park - Full Time Year Round

All Career•Pigeon Forge, TN

2d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Rides Maintenance Technician I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Rides Maintenance Technician I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. Rides Maintenance Technician I is responsible for preventative and corrective maintenance for all designated rides at all Dollywood company properties. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be at least 18 years of age
High School Diploma or equivalent is required
Must successfully complete and pass a pre-employment background check and drug screen
Must pass a pre-hire Lvl I mechanical aptitude test
6-month minimum experience working with hand and power tools or combination of 6-months of working with tools and technical maintenance background required
Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Personal grooming must allow for safe use of personal respirator
Able to add, subtract, multiply and divide with accuracy
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Must possess strong safety sensitivity and ability to work with many different types of mechanical devices
Must understand hardware and how to properly identify, measure, torque functions and torque stripe

Nice To Haves

Working knowledge and experience with dial indicators, inside and outside micrometers, dial calipers and tape measures are preferred for hire.
Experience and knowledge of operating a 5K or 10K forklift preferred.
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals

Responsibilities

Responsible for preventive and corrective maintenance for individual or groups of attractions rides and other equipment typically utilized in theme park attractions including but not limited to troubleshooting and repair of mechanical, systems animation and special effects
Inspections include testing, verification and/or calibration of applicable mechanical systems
Respond to downtime, repair and ride recovery issues
Diagnose mechanical system failures and provide immediate correction actions.
Research defective mechanically controlled items/parts and instructional information to complete the repair process when needed
Troubleshoot by referring to technical manuals and technical library while utilizing a systematic approach
Assist in assembly and disassembly for annual inspections and ensure verification of quality control/NDT requirements have been met
Input in logbooks: completion of inspections, corrective action and/or repairs made, and lists applicable parts used
Support Ride Maintenance Technician II or III on modifications to ride vehicles or show equipment
Learn and actively participate in Environmental, Health & Safety responsibilities by following established Dollywood policy, procedures, training and team member involvement activities
Consistently practice safe work habits including but not limited to the use of personal protective equipment, safe lifting practices and reporting of unsafe situations
Keep all records up to date and current in an accessible, organized fashion. (i.e. logbooks, inspection forms, etc.)
Ensure that the ride is clean and visually in compliance with manufacturer’s specifications, guest, and Dollywood expectations
Obtain knowledge and understanding of ride parts inventory for assigned area
Notify the Foreman or Supervisor of any materials necessary to ensure safe, continuous operation
Clean maintenance shops, stations, equipment, and tools
Eligible for secondary job assignments (Drone Pilot, Welder)
Complete signoff on assigned area rides