Ride Maintenance Technician I - Dollywood Theme Park - Full Time Year Round

The Dollywood Company • Pigeon Forge, TN

7d • Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Rides Maintenance Technician I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Rides Maintenance Technician I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Rides Maintenance Technician I is responsible for preventative and corrective maintenance for all designated rides at all Dollywood company properties. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

• Must be at least 18 years of age
• High School Diploma or equivalent is required
• Must successfully complete and pass a pre-employment background check and drug screen
• Must pass a pre-hire Lvl I mechanical aptitude test
• 6-month minimum experience working with hand and power tools or combination of 6-months of working with tools and technical maintenance background required
• Must complete required Mechanical 360 training classes within 6 months of hire
• Must be trained on overhead crane operator within 6 months of hire
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record checks

Nice To Haves

• Working knowledge and experience with dial indicators, inside and outside micrometers, dial calipers and tape measures are preferred for hire. Within 6 months of hire, you must be able to use and read these tools
• Experience and knowledge of operating a 5K or 10K forklift preferred. Must be trained, signed off and able to operate this equipment within 6 months of hire

Responsibilities

• Responsible for preventive and corrective maintenance for individual or groups of attractions rides and other equipment typically utilized in theme park attractions including but not limited to troubleshooting and repair of mechanical, systems animation and special effects
• Inspections include testing, verification and/or calibration of applicable mechanical systems
• Respond to downtime, repair and ride recovery issues
• Diagnose mechanical system failures and provide immediate correction actions. Research defective mechanically controlled items/parts and instructional information to complete the repair process when needed
• Troubleshoot by referring to technical manuals and technical library while utilizing a systematic approach
• Assist in assembly and disassembly for annual inspections and ensure verification of quality control/NDT requirements have been met
• Input in logbooks: completion of inspections, corrective action and/or repairs made, and lists applicable parts used
• Support Ride Maintenance Technician II or III on modifications to ride vehicles or show equipment
• Learn and actively participate in Environmental, Health & Safety responsibilities by following established Dollywood policy, procedures, training and team member involvement activities
• Consistently practice safe work habits including but not limited to the use of personal protective equipment, safe lifting practices and reporting of unsafe situations
• Keep all records up to date and current in an accessible, organized fashion. (i.e. logbooks, inspection forms, etc.)
• Ensure that the ride is clean and visually in compliance with manufacturer’s specifications, guest, and Dollywood expectations
• Obtain knowledge and understanding of ride parts inventory for assigned area
• Notify the Foreman or Supervisor of any materials necessary to ensure safe, continuous operation
• Clean maintenance shops, stations, equipment, and tools
• Eligible for secondary job assignments (Drone Pilot, Welder)
• Complete signoff on assigned area rides

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED