Ride Maintenance Tech I - Full Time
About The Position
Mall of America is hiring a Ride Maintenance Technician I to inspect, maintain, troubleshoot, and repair rides and attractions inside Nickelodeon Universe. Previous amusement-ride experience is not required; the role emphasizes mechanical aptitude, safety, dependability, and willingness to learn. Ride-specific on-the-job training is provided alongside experienced Ride Maintenance Technicians. The position works primarily first shift, generally beginning around 5:00–6:00 AM and ending around 2:00–3:00 PM. Some weekends, holidays, and schedule flexibility may be required based on operational needs. This hands-on maintenance role involves working around amusement rides and mechanical equipment, including physical work and, when required, working at heights up to approximately 85 feet.
Requirements
- Mechanical aptitude demonstrated through hands-on experience, technical education, military service, or similar experience.
- Enjoy troubleshooting and repairing mechanical equipment.
- Comfortable working with hand and power tools.
- Willing to develop mechanical and electrical troubleshooting skills.
- Approach equipment issues logically, safely, and with attention to detail.
- Dependable, communicate clearly, and work effectively independently and as part of a team.
- Willing and able to work at heights when required.
- High school diploma or equivalent.
- Follow technical instructions and ask questions whenever conditions or procedures are unclear.
Nice To Haves
- Experience or education involving automotive repair, HVAC, electrical systems, mechanical maintenance, manufacturing equipment, hydraulics, pneumatics, or technical trades; preferred but not required.
- Mechanical aptitude gained through automotive or equipment repair, construction trades, manufacturing, personal mechanical projects, or other hands-on experience.
Responsibilities
- Inspect, maintain, troubleshoot, and repair rides and attractions as training and qualifications progress.
- Complete daily ride-opening inspections and scheduled preventative maintenance.
- Diagnose and troubleshoot mechanical, electrical, hydraulic, and pneumatic systems.
- Respond to ride faults and equipment issues, reset equipment, and assist with timely repairs.
- Complete work orders and maintain accurate inspection and repair records in accordance with operating manuals.
- Work alongside experienced Ride Maintenance Technicians while developing technical skills.
- Collaborate with Ride Operations and Maintenance team members to protect guest and coworker safety, communicate equipment concerns, and respond calmly when assistance is needed.
- Assist with annual preventative maintenance, equipment upgrades, and other ride-maintenance projects.
- Follow established safety procedures, including Lockout-tagout (LOTO) requirements.
- Test ride safety and functionality before returning equipment to operation.
- Assist Ride Operations during evacuations and close rides for repairs when necessary.
- Operate scissor lifts, boom lifts, and other equipment after required training and authorization.
Benefits
- Team member discounts
- Free Nickelodeon Universe ride passes
- Teladoc
- Employee Assistance Program
- Tuition reimbursement
- Free Metro Pass Universal Pass
- Eligible team members and dependents may receive medical, vision, dental, and life insurance benefits
- 401(k) match
- Short-term disability
- Long-term disability
- Paid parental leave
- Paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
