RIA Client Service/Operations Manager
About The Position
The RIA Client Service/Operations Manager is a full-time, permanent, fully onsite role based in Bellevue, Washington. The position combines client service, account operations, financial planning support, and team leadership for a growing wealth management practice. The role supports a practice managing more than $1.2 billion in assets under management and works directly with clients, Wealth Advisors, and leadership. The broader organization is described as having more than $2 billion in assets under management and offices in multiple U.S. markets. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The annual pay range is $75,000–$85,000, with individual compensation depending on experience, qualifications, skills, licensing, software proficiency, geographic location, internal equity, and other job-related factors. The employer offers a comprehensive benefits package, including a 6% 401(k) match and employer-paid employee benefits; additional family members require payment.
Requirements
- At least 2 years of experience within wealth management, a registered investment advisory firm, financial services, private banking, or a related client service or operations environment.
- Experience serving clients in a professional, client-facing capacity.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Experience supporting advisors, executives, or leadership teams.
- Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
- Excellent verbal and written communication skills.
- Strong attention to detail and commitment to accuracy.
- Bachelor's degree required.
- Experience using CRM systems such as Salesforce.
Nice To Haves
- Experience working within an RIA or wealth management firm.
- Experience using Schwab Advisor Center.
- Familiarity with iRebal, Orion, Albridge, and eMoney platforms.
- Knowledge of Drake Tax Software and QuickBooks.
- Series 7, 63, 65, or 66 licenses.
- Experience supporting high-net-worth clients.
- Leadership, mentoring, or workflow management experience.
- Experience contributing to process improvements and operational enhancements.
Responsibilities
- Serve as a primary point of contact for clients and deliver a high-touch client service experience.
- Support client service and account operations for a growing wealth management practice managing more than $1.2 billion in assets under management.
- Review and process solicited and discretionary trades, including block trades, while ensuring accuracy and compliance.
- Assist with client onboarding, account maintenance, money movements, beneficiary updates, and related documentation.
- Prepare client-facing reports, meeting materials, summaries, and follow-up action items.
- Participate in client meetings and communicate financial concepts professionally and in an organized manner.
- Support financial planning initiatives using tools such as eMoney, Orion, and related platforms.
- Perform cash management activities and ensure adherence to firm policies and AML requirements.
- Maintain accurate client information in Salesforce or similar CRM platforms.
- Assist with preparation and review of tax-related documentation for high-net-worth clients.
- Mentor team members, coordinate workflows, and support operational efficiency initiatives.
- Collaborate with advisors and leadership to improve processes and support continued firm growth.
Benefits
- Comprehensive benefits package.
- 401(k) match of 6%.
- Employee benefits are 100% paid; additional family members require payment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
