RevOps Manager
About The Position
The Revenue Operations Manager is responsible for optimizing revenue generation across sales, marketing, and customer success. This role owns the go-to-market (GTM) operating engine—driving alignment, improving processes, managing systems, and delivering data-driven insights to accelerate predictable revenue growth. This role plays a key part in ensuring data accuracy, tracking key metrics, and providing insights that improve revenue efficiency and alignment between teams. This is a highly cross-functional role that partners with Sales, Marketing, Customer Success, Finance, and Leadership to improve performance, visibility, and scalability across the revenue funnel.
Requirements
- Bachelor’s degree in Business, Analytics, Finance, Marketing, or a related field (or equivalent experience)
- 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a related analytical role
- Strong understanding of SaaS metrics (ARR, LTC/CAC, churn, NRR, etc.)
- Salesforce experience as a business user (required), including reports and dashboards
- Strong Excel or Google Sheets skills (formulas, pivot tables, data analysis)
- Experience supporting CRM data integrity and reporting processes
Responsibilities
- Partner with GTM leadership to define and operationalize revenue targets, KPIs, and forecasting models
- Support annual planning and goal setting
- Develop scalable processes that support growth across verticals and market segments
- Own pipeline management processes, including pipeline/data hygiene and stage definitions
- Identify and address pipeline gaps, conversion bottlenecks, and deal velocity issues
- Establish and enforce deal qualification standards to support successful implementations, accelerate adoption, and promote ongoing success with LCPtracker by helping align customer needs, product fit, and solution scope prior to sale
- Evaluate channel partnership attribution and partner performance
- Define and enforce lead lifecycle stages (MQL → SQL → Opportunity → Closed Won)
- Analyze campaign performance and attribution to improve ROI and pipeline contribution
- Analyze and report on lead performance by vertical and market segment
- Partner with Customer Success and Account Management to optimize renewal and expansion processes
- Track and improve metrics such as retention, churn, LTV, and expansion revenue
- Implement lifecycle programs to increase product adoption and upsell opportunities
- Ensure data integrity across systems, including account, lead/contact, and opportunity data
- Build dashboards and reporting to provide real-time visibility into funnel performance
- Deliver executive reporting on pipeline, bookings, ARR, CAC, and funnel conversion metrics
- Identify trends and provide actionable insights to improve GTM efficiency
- Support board-level and investor reporting as needed
- Design and document scalable SOPs for sales, marketing, and CS processes
- Lead or assist with playbook creation to support GTM efficiency and growth across Sales, Marketing, and Customer Success
Benefits
- Paid Time Off
- 10 Paid Holidays
- Phantom Stock
- 401k Plan with up to 4% company match
- Medical Benefits (Health, Vision and Dental)
- Life Insurance (company paid)
- Long-Term Disability and Short-Term Disability (company paid)
- Employee discounts and perks program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
