RevOps Account Manager

Everbrave Branding Group Ltd.•Calgary, AB

79d•$80,000 - $100,000•Hybrid

About The Position

You are the connective tissue between Everbrave’s clients, their revenue systems, and our delivery team. As RevOps Account Manager, you own the success of HubSpot-centric client engagements from onboarding through adoption, optimization, and expansion. While HubSpot is our primary CRM platform as a Platinum Partner, this role is first and foremost a Revenue Operations and Business Technology Leader – responsible for designing scalable systems that align sales, marketing, service, and data to drive measurable growth. Your mandate is to translate business goals into scalable revenue architecture while protecting Everbrave’s margin, utilization, and long-term account value. This is a senior, client-facing role that blends strategy, systems thinking, and hands-on execution. You lead complex implementations without becoming the bottleneck and ensure HubSpot delivers measurable business outcomes. Success in this role is defined by HubSpot and RevOps engagements that are clearly designed, confidently delivered, and meaningfully adopted. Clients understand why their systems are built the way they are and trust the architecture supporting their revenue operations. Onboardings reach value faster, implementations remain clean and scalable, and teams across marketing, sales, and service use HubSpot consistently and correctly to make better decisions. Internally, the Growth Team executes with clarity and confidence, delivery is more predictable, and senior leaders are no longer the default escalation point for complex RevOps decisions. Over time, this role contributes to stronger client retention, expansion opportunities, healthier margins, and a HubSpot practice that can scale without relying on individual heroics. You have a deep understanding of Revenue Operations and business systems architecture. You are fluent in how revenue flows through an organization – from lead to opportunity to closed revenue to retention – and can design systems that are technically sound, scalable, and grounded in how teams actually operate day to day. You bring expertise in CRM and business technology ecosystems. HubSpot experience is essential, but broader exposure to platforms such as Salesforce, ERPs, marketing automation tools, BI/reporting systems, or integration middleware is highly valued. You are a strategic systems thinker who naturally looks downstream. You anticipate second- and third-order impacts and make confident decisions about what needs to be built now versus what should be phased later. You balance best practices with real-world constraints and client priorities ensuring solutions are powerful without being overengineered. You bring strong business and commercial acumen. You understand revenue models, forecasting, operational workflows, and the financial impact of system design decisions. You connect technical architecture directly to business outcomes, margin protection, and long-term scalability. You build trust quickly with clients and internal teams alike. You communicate complex business system decisions clearly and calmly, guide stakeholders through change with confidence, and are comfortable challenging assumptions when needed. You take ownership within defined guardrails and thrive in collaborative environments, working closely with Growth Managers, and Marketing & HubSpot Specialists to ensure strategy translates cleanly into execution and measurable results.

Requirements

5+ years in Revenue Operations, Business Systems, or CRM Architecture roles
Strong working knowledge of HubSpot CRM
Experience designing and optimizing CRM ecosystems beyond a single platform
Hands-on experience with integrations, automation, APIs, and reporting frameworks
Ability to translate business requirements into scalable technical solutions
Confident, consultative communicator with senior client stakeholders
Comfortable challenging assumptions and setting boundaries
Strong prioritization and expectation-management skills
Commercially minded — understands margin, utilization, and scalability
Structured thinker who thrives in complexity
Calm under pressure; decisive without being reckless
Detail-oriented without losing the strategic view
Bias toward outcomes and ownership over theory
Collaborative and calm consultative working style.
Comfortable working in a Mac environment.

Nice To Haves

broader exposure to platforms such as Salesforce, ERPs, marketing automation tools, BI/reporting systems, or integration middleware is highly valued.

Responsibilities

Lead structured HubSpot onboarding and implementation across Sales, Marketing, Service, and Data
Own scope, timelines, risks, dependencies, and success criteria
Translate business objectives into practical CRM, automation, and reporting solutions
Design and deliver training that drives adoption — not just completion
Ensure every client exits onboarding with documentation, operating rhythms, and clear ownership
Lead revenue systems design engagements, not just platform implementation
Translate business objectives into scalable CRM, automation, integration, and reporting frameworks
Diagnose friction across the full revenue lifecycle
Ensure revenue processes are reflected clearly in system architecture
Act as a trusted RevOps advisor to client Sales, Marketing, and Service leaders
Diagnose friction across the full revenue lifecycle (lead → deal → customer → renewal)
Design pipelines, lifecycle stages, workflows, scoring, and reporting that align teams and data
Help clients move from reactive CRM usage to insight-driven decision-making
Design integration strategies using native tools, APIs, middleware (Zapier, Make.com) and webhooks
Ensure clean, reliable data flow across HubSpot and third-party platforms (ERP, finance, ads, service platforms)
Advise on system-of-record decisions and data ownership
Identify and mitigate risks related to duplication, sync conflicts, and reporting integrity
Define and document RevOps and HubSpot best practices
Create reusable SOPs for common implementation scenarios
Prevent over-engineering while future-proofing systems
Support the maturation of Everbrave’s business technology practice
Provide clear briefs, requirements, and success criteria
Oversee HubSpot implementation workstreams to ensure quality of workmanship
Know when to lead directly vs. bring in specialized expertise
Maintain accountability without micromanagement
Serve as escalation point for complex RevOps and business systems decisions
Manage a portfolio of RevOps and HubSpot-centric client accounts
Balance client needs with Everbrave capacity, utilization, and margin targets
Identify expansion opportunities (additional hubs, integrations, optimization retainers)
Support scoping, forecasting, and change management to protect profitability