Revenue Systems Enablement Manager
About The Position
The Revenue Systems Enablement Manager supports the strategy, development, and delivery of revenue management technologies that help hotels optimize pricing and improve profitability. This role contributes to the RM Tech product roadmap and drives execution of system enhancements, rollouts, and training for franchise-facing tools, while partnering with cross-functional teams, vendors, and franchisees. The position also owns key operational responsibilities, including system implementation support, performance monitoring, and adoption tracking. This role exists to ensure revenue management systems are effectively deployed, utilized, and continuously improved to deliver measurable business value and support data-driven pricing decisions. Note: This role is not eligible for visa sponsorship now or in the future.
Requirements
- 5+ years of relevant work experience in Revenue Management and Hospitality
- Experience with franchising businesses and/or hotel Management Company across multiple brands a strong plus.
- Comprehensive knowledge of pricing and Revenue Management systems, Revenue Management principles and philosophies, industry standard metrics and practices, and emerging technologies.
- Knowledge of hotel technology systems including RMS, PMS, CRS and channel connectivity.
- Experience with IDeaS RMS platforms preferred
- Product Management Skills including organization, planning, scheduling, tracking and reporting.
- Proficiency in SQL and tableau
- Proficient in the use of all Microsoft office applications with high degree of demonstrated proficiency in Excel.
- Ability to apply critical thinking skills to understand and solve complex problems
- Strategic Planning
- Strong Interpersonal skills
- Creative Problem Solving
- Active Listening
- Action Oriented
- Ensures Accountability
- Communicates Effectively
- Collaborates
- Nimble Learning
- Champion of Change Management
- Strong attention to detail
Responsibilities
- Lead implementation and rollout activities for new systems and features: Coordinate with internal teams and external partners to launch system enhancements, including onboarding new properties and introducing new platforms.
- Drive adoption through training and communication: Develop and deliver training materials and sessions to ensure users understand and effectively use the tools, improving overall system utilization.
- Provide operational support and issue resolution: Monitor system usage, identify issues, and work with cross-functional teams to resolve them quickly, minimizing disruption to users.
- Track performance and system health metrics: Maintain key performance indicators (KPIs) to evaluate system effectiveness and provide insights that support continuous improvement.
- Collaborate across teams to deliver results: Partner with technology, operations, and external vendors to align priorities, track progress, and ensure successful execution of initiatives.
Benefits
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
