Revenue Systems Analyst- Dearborn

Auto Warehousing Company•Dearborn, MI

16h•Hybrid

About The Position

Auto Warehousing (AWC) is seeking a Revenue Systems Analyst for its Midwest Regional Office in Dearborn, MI. This role operates on a hybrid model, requiring 3 days a week in the Dearborn office. The Revenue Systems Analyst is responsible for assigned daily revenue systems processes, including database analysis and financial systems integration using programs such as CORS, VIPS, SQL tools, NetSuite, and customer-specific systems. The primary duties involve maintaining services, monitoring transactions to ensure accurate and timely revenue recording, invoicing, and payment processing.

Requirements

5+ years of experience in operations, data analysis, or related roles with demonstrated growth
Experience in accounting or financial environments is preferred
Experience with database systems and collaborating effectively with IT personnel
Proficiency in Microsoft Excel
Strong problem-solving, logical reasoning, and attention to detail
Ability to multi-task, work independently, and adapt under pressure
Self-starter with a positive, team-oriented attitude and excellent organizational skills
Strong communication and customer service skills, with the ability to interact professionally with co-workers, management, vendors, and customers
Flexibility to work occasional overtime to meet deadlines
Dependable with good attendance and a professional, positive demeanor

Responsibilities

Serve as a liaison between Operations and IT departments in reviewing and reconciling operational and revenue related data issues.
Encourage good financial processes for Operations to follow, working with Operations managers to ensure their locations follow those processes.
Continually work to enhance the proprietary system's functionality, reports, and processes.
Research and resolve payment issues on customer accounts.
Create ad hoc reports and extract field data using programs such as CORS, VIPS, SQL tools and other internal or external revenue-related systems.
Monitor facilities to ensure exception reports are being reviewed timely.
Improve existing processes and develop new processes as needed for reconciling customers that autopay.
Support Operations on the timing and process for manual invoicing to customers and review to ensure processes are being followed.
Monitor/resolve open vouchers, unvouchered services, rate differences, and other CORS exception reports for customers and/or facilities.
Partner directly with customers on complex or non-standard billing scenarios.
Work with Operations and IT to create queries, services, and service triggers.
Perform other duties as assigned.