Revenue Specialist--Full Time

Auburn Marriott Opelika Resort & Spa at Grand National•Hoover, AL

9h•Onsite

About The Position

As a key member of our Revenue Management team, the Inventory Specialist plays a vital role in maintaining inventory integrity, optimizing reservations systems, and supporting strategic decision-making to ensure the highest levels of operational efficiency and guest satisfaction. As the Inventory Specialist, your primary focus is on supporting group housing functions, system coordination, reporting accuracy, and inventory optimization across all business segments. This critical role partners closely with Sales, Events, and Revenue teams to ensure consistent data integrity, proactive forecasting, and optimal availability. From managing group room blocks to generating business insights, the Inventory Specialist is instrumental in driving revenue strategy and delivering exceptional service experiences.

Requirements

Proficiency in MARSHA, PMS, CI/TY, OneYieldvs2, MRDW, Excel, STR, and MCAT.
Experience with group housing functions, system coordination, reporting accuracy, and inventory optimization.
Ability to partner closely with Sales, Events, and Revenue teams.
Experience managing group room blocks, including routing, packages, and contracted rates.
Skill in processing, validating, and maintaining rooming lists, cover sheets, and group resumes.
Experience contributing to various reports and assisting with projections.
Familiarity with premium room pricing, special event date validation, and segment-level performance analysis.
Knowledge of updating pricing and cleaning market codes.
Ability to track pickup, monitor cut-off dates, and validate room projections.
Experience supporting business transient billing and direct billing processes.
Strong communication and collaboration skills to serve as a point of contact for various teams.
Willingness to participate in special projects and strategy meetings.
Commitment to upholding service standards and providing a seamless guest experience.

Responsibilities

Build, maintain, and modify group room blocks in MARSHA and PMS, including routing, packages, and contracted rates.
Ensure reservation and inventory alignment between CI/TY, MARSHA, PMS, and OneYieldvs2; clear queues and correct discrepancies.
Monitor system data for accuracy including VM/OOI status, NPC/SPE dates, RSA sell dates, and audit EPIC scorecard updates.
Process, validate, and maintain rooming lists, cover sheets, and group resumes with input from Event and Sales Managers.
Contribute to daily, weekly, and monthly reports using CI/TY, MRDW, Excel, STR, and OneYieldvs2; assist with six-month projections and weekly SCRUB packets.
Assist the Revenue Manager with premium room pricing, special event date validation, and segment-level performance analysis.
Update HPP pricing, MarRFP annual business transient rates, and clean up market codes via MCAT.
Track pickup, monitor cut-off dates, validate room projections in CI/TY, and support business transient billing and direct billing processes.
Serve as the point of contact for Sales, Event Managers, Express Meeting Managers, and Reservation teams regarding inventory and system accuracy.
Participate in inventory-related projects, strategy meetings, and assist in reservation system support as needed.
Uphold the Marriott standard in every interaction, offering responsive, knowledgeable service and supporting a seamless guest experience.