Revenue Specialist

LighthouseFort Worth, TX
Hybrid

About The Position

As a Revenue Specialist, you will be responsible for helping set revenue goals, analyzing data, communicating effectively, collaborating with passion, observing customer needs, understanding revenue strategy concepts, and supporting your portfolio. You will work closely with your direct manager and senior team members to achieve revenue goals and maintain strong relationships with customers. Join our Commercial Strategy Services (CSS) team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

Requirements

  • Bachelor’s degree in hospitality, business, or related field or 2 years hotel experience
  • Willingness to own and execute tasks and deliverables
  • Ability to work independently and as part of a team.
  • Strong presentation skills
  • Excellent analytical, problem-solving and troubleshooting skills
  • Strong overall business and people skills
  • Ability to observe and understand customer needs and interests
  • Tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends

Responsibilities

  • Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
  • Support and/or lead revenue calls with Hotel Owners, General Managers, and/or Directors of Sales
  • Review Daily Glance reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
  • Manage the Online Travel Agent relationships, Travel Ads, and promotion participation to increase conversion and placement for hotel clients
  • Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
  • Assist or lead the development of new tools, reports, and processes for the Lighthouse team
  • Utilize revenue management reporting and tools to increase room revenue and grow Revenue Per Available Room (RevPAR) index for a portfolio of 8-13 hotels
  • Monitors rate parity across all booking channels and ensures straight-line availability to maximize revenue potential
  • Provide guidance to hotel teams on the latest brand updates and actionable revenue management opportunities
  • Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements

Benefits

  • Hybrid working environment
  • Flexible time off
  • 401k matching: Up to 4%
  • Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
  • Employer paid Short Term Disability + $50,000 Life Insurance
  • Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
  • Wellbeing support: Subsidized up to 80% ClassPass subscription.
  • Referral bonuses: Earn rewards for bringing in new talent.
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