Revenue Specialist

Gateway Church•Southlake, TX

About The Position

The Revenue Specialist is responsible for processing various types of contributions, reconciling financial records, maintaining donor information, and managing accounts receivable. This role also involves providing support for accounts payable and ensuring the accuracy and security of financial data. The position requires meticulous attention to detail, strong organizational skills, and the ability to work with financial software and internal control procedures.

Requirements

Experience processing cash, check, ACH, credit card, online, stock, and other contributions.
Ability to review batches for accuracy, donor attribution, date, fund designation, campus, and payment method.
Experience coordinating contribution counting and deposits.
Knowledge of internal control procedures, including dual custody and separation of duties.
Experience with Pushpay or similar donation processing software.
Ability to reconcile contribution batch totals to deposit records, online giving reports, and merchant processor reports.
Skill in researching unidentified contributions, duplicates, returned payments, and posting errors.
Experience maintaining accurate donor profiles, designations, pledges, and recurring gifts.
Ability to prepare and distribute annual contribution statements and donor acknowledgments.
Experience preparing invoices for various services and activities.
Ability to monitor receivable balances, apply payments and credits, and follow up on past-due accounts.
Understanding of authorization procedures for refunds, credits, adjustments, or write-offs.
Experience coordinating the recording and deposit of non-contribution receipts.
Ability to provide backup accounts payable support, including monitoring invoice submissions, reviewing documentation, and routing invoices.
Experience assisting with vendor onboarding and Forms W-9.
Ability to submit financial documentation to an outsourced accounting firm by deadlines.
Experience assisting with reconciliation, audit, and year-end requests.
Experience with Rock to Pushpay reconciliation.
Understanding of safeguarding cash, checks, donor information, and confidential records.
Ability to report suspected fraud, theft, or misuse of funds.

Nice To Haves

Experience working with volunteers.
Experience overseeing internal gift card and Deacon audits.
Experience with facility rentals, event fees, conferences, and retail activity invoicing.
Experience notifying leadership of disputed balances or collection concerns.

Responsibilities

Processes cash, check, ACH, credit card, online, stock, and other contributions; reviews batches for accuracy, donor attribution, date, fund designation, campus, and payment method.
Coordinates weekly contribution counting and deposits in accordance with internal control procedures, including dual custody of cash and checks and separation of counting, recording in Pushpay, depositing, and reconciling Pushpay to the bank.
Works with Next Steps pastor overseeing the volunteers that count weekend deposits, helping as needed.
Oversees internal gift card and Deacon audits.
Reconciles contribution batch totals to deposit records, online giving reports, and merchant processor reports; researches unidentified contributions, duplicates, returned payments, and posting errors.
Maintains accurate donor profiles, designations, pledges, and recurring gifts; prepares and distributes annual contribution statements and donor acknowledgments and responds to donor questions.
Prepares invoices for facility rentals, event fees, conferences, retail activity, and other amounts owed to the church; monitors receivable balances, applies payments and credits, and follows up on past-due accounts.
Obtains appropriate authorization before issuing refunds, credits, adjustments, or write-offs, and notifies leadership of disputed balances or collection concerns.
Coordinates the recording in Pushpay and deposit of non-contribution receipts, ensuring proper identification by source, ministry, campus, event, and fund.
Provides backup accounts payable support as assigned, including monitoring invoice submissions, reviewing documentation, routing invoices for coding and approval, and assisting with vendor onboarding and Forms W-9.
Submits contribution, receivable, deposit, and accounts payable documentation to the outsourced accounting firm by established deadlines and assists with reconciliation, audit, and year-end requests.
Completes Rock to Pushpay reconciliation quarterly.
Safeguards cash, checks, donor information, and confidential records, and immediately reports suspected fraud, theft, or misuse of funds.
Performs other duties as assigned.