Revenue Services Associate - Hybrid

Essentia HealthDuluth, MN
Hybrid

About The Position

Responsibilities include providing second level support for work queues and denials (may approve/ deny), quality review of data, and reviews work flow management to help improve department efficiencies. Will serve as a resource by being a first level of support to staff, resolving concerns/ issues, and training new hires; working through onboarding checklists. Generates reports and audit activities and vendor payor activities. Will identify trends and investigate discrepancies, providing resolution when needed. This position will participate in projects as assigned.

Requirements

  • 2 years of healthcare, revenue services, patient access, or related experience

Nice To Haves

  • Experience collecting past due payments.

Responsibilities

  • Provide second level support for work queues and denials (may approve/ deny).
  • Perform quality review of data.
  • Review work flow management to improve department efficiencies.
  • Serve as a first level of support to staff, resolving concerns/ issues.
  • Train new hires and work through onboarding checklists.
  • Generate reports and conduct audit activities and vendor payor activities.
  • Identify trends and investigate discrepancies, providing resolution when needed.
  • Participate in projects as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Supplemental insurance options
  • 401(k) plan with employer contributions
  • Training
  • Tuition reimbursement
  • Educational programs
  • Flexible scheduling
  • Generous time off
  • Wellness resources
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