About The Position

The Revenue Recovery Supervisor supervises, trains, develops, and holds workgroups accountable for safety, production, and attendance. The role sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. It provides effective leadership and cultivates working relationships with personnel throughout the organization. The scheduled hours are 10:00 p.m. to 4:00 a.m., five days per week, with flexible shift-hour availability required.

Requirements

  • Ability to lift 70 lbs./32 kgs.
  • Availability to work flexible shift hours, five days per week.
  • Strong oral and written communication skills.
  • Working knowledge of Microsoft Office.
  • Ability to work in a fast-paced warehouse environment.
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

  • Bachelor's degree or international equivalent preferred.
  • Management experience preferred.

Responsibilities

  • Develop and maintain good working relationships with employees, management, and customers.
  • Facilitate training for new and current employees.
  • Ensure employees follow safety policies and procedures and comply with department, station, corporate, and local government requirements.
  • Manage department resources to maximize output, accuracy, and efficiency.
  • Promote a positive, team-oriented work environment emphasizing employee involvement, proactive communication, interdepartmental cooperation, and continual improvement.
  • Implement employee personal development plans as needed to support professional growth.
  • Ensure employees receive orientation, skills and safety training, appropriate materials and information, regular evaluations, and proactive coaching.
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