Revenue & Property Operations Manager

DORAN MANAGEMENT LLC•Eden Prairie, MN

8d•$75,000 - $85,000•Hybrid

About The Position

The Revenue and Property Operations Manager will support Property Management leadership across three areas: revenue management tool administration and pricing accuracy, personnel management for onsite operations roles, and quality assurance/control across our Hospitality at Home service model. This is a hands-on, deputy-level seat reporting into the VP of Property Management, with direct exposure to a Q4 revenue management tool rollout.

Requirements

5+ years in multifamily property operations, revenue management, or a closely related role
Yardi experience required
Strong Excel and analytical skills; comfortable auditing financial/pricing data for errors
At least 5 years of multifamily property operations experience required.

Nice To Haves

Experience with hiring, interviewing, or training frontline property staff a plus
Comfortable in a hybrid analyst/people-manager/auditor role — this is not a single-lane desk job
Experience with Yardi/Funnel and Revenue Mgt Tool preferred.

Responsibilities

Serve as day-to-day administrator, trainer, and troubleshooter for the selected revenue management tool
Audit lease files for accuracy
Pricing workbooks review for accuracy
Verify amenity pricing is correctly reflected across the portfolio and at new properties at startup
Generate renewal pricing and oversight across the portfolio.
Coordinate the distribution and interpretation of market data to the property leasing and management teams to ensure our pricing strategy is aligned with the market.
Confirm new projects are accurately built out in Yardi (in coordination with Yardi system ownership)
Support the CFO on revenue management tool evaluation and Q4 rollout and ongoing tool use and troubleshooting
Monitoring Collections & relationship with collection agency.
Budget & forecasting support during budget season
Screen and interview candidates for Assistant Property Manager, and Property Manager openings and assistance with interviewing Leasing roles portfolio wide assists with hiring of Leasing Consultants.
Train incoming team members (in coordination with existing PM training ownership)
Monitor timecard accuracy across onsite teams
Provide on-site coverage when an APM or PM seat is vacant or the incumbent is on PTO
Conduct lease audits, including evaluation and use of the Surface.AI platform
Understand all tech systems and provide some level of support when needed.
Create, implement, and track select Operational SOPs
Ensure onsite teams are trained on and following the Hospitality at Home service model
Support select additional operations projects as assigned