Office - Revenue Operations Supervisor, Area

SSA Group, LLC•Denver, CO

11d•$32 - $35•Onsite

About The Position

The Revenue Operations Supervisor, Area oversees daily cash office operations, HQ financial reporting, and vendor coordination across 2–3 assigned accounts, supervising assigned cashiers and cash office personnel at each location. This role focuses exclusively on financial and cash office operations. The Revenue Operations Supervisor, Area operates through direct execution of financial processes and day-to-day supervision of assigned cash office staff across assigned accounts, escalating non-routine issues and personnel matters beyond coaching and documentation to site leadership at the relevant account.

Requirements

Five years of cash handling experience
Three to five years of administrative management and/or cash room experience
Prior experience coordinating or overseeing cash office operations across more than one location
Experience with Office 365 — Outlook, Teams, Excel, SharePoint
Developed leadership skills with an understanding of team building, development, and fostering partnerships across a multi-site team
Must be 18 years of age or older
Physical ability to stand and walk for extended periods and to move and handle boxes of 35–50 lbs or more as necessary
Ability to work varied hours, including nights, weekends, and holidays as needed
Regular travel between assigned accounts (2–3) within the district/region as business needs require
Valid driver's license required for travel between accounts or for roles involving a company vehicle or golf cart, subject to DMV check

Nice To Haves

ServSafe or Food Handling Certification a plus
All educational backgrounds accepted; equivalent combination of education and experience considered

Responsibilities

Supervise assigned cashiers, evaluate performance, and coach and document cash handling practices at each assigned account
Ensure new employee cash handling and POS orientation is administered within HQ and client guidelines at each account, in partnership with the Management team or directly through the Admin department
Develop cash-handling training programs to train, motivate, and mentor employees across assigned accounts as needed
Ensure all HQ reporting and daily cash office operations are overseen and completed by the Admin team at each assigned account
Responsible for all major reporting across assigned accounts, including Petty Cash, OSCR, Gross Sales Report, OFR, Trial Balance Reports, Invoicing, Fintech, and Sales by Stand
Administer HQ Accounts Payable software and related transmissions and reports for each assigned account
Ensure all fiscal deadlines are met to HQ across every account supported
Develop and analyze trend reports, graphs, and analytical information for the General Manager and other managers at each account
Contact vendors to reconcile invoice discrepancies, shortages, or over shipments, or to arrange emergency shipments or requisitions at any assigned account
Communicate proper documentation on discrepancies to the office and management team regarding employee accountabilities at each account
Communicate quickly and effectively with the SSA HQ Team, Audit team, Office Team, client, and on-site Management Team at each assigned account
Develop and implement storage systems, policies, and procedures to maximize efficient use of space in warehousing operations across accounts
Provide branch administrative support, including answering telephones and word processing, at accounts as needed
In the absence of Operational Manager(s) and in times of need, assist the business in the performance of their duties at any assigned account
In the absence of other on-site administrative roles (People or Financial), help cover essential administrative functions as needed across accounts
Serve as an integral part of the operational team at each account, helping motivate staff and cultivate a positive team focus
Maintain a clean, safe, and organized work environment across all assigned accounts
Uphold and demonstrate a complete understanding of company policies and procedures
Perform the steps of 452 Guest Hospitality to ensure a memorable experience for every guest and client at each account
Ensure SSAfety standards are met by upholding training and daily operational expectations for department managers across accounts
Promote an inclusive and supportive approach at each unit supported
Support the units in being an example of company and client sustainability and conservation guidelines, teaching these efforts to unit staff as needed

Benefits

Full-Time, non-exempt, eligible for overtime pay.
Paid Time Off plan: up to 144 hours based on tenure.
Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.
Up to 40 hours Paid Bereavement.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts where applicable
Tuition Discount through Partnership College
Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.