Revenue Operations Specialist

Advanced Navigation • Huntsville, AL

1d • Onsite

About The Position

As a Revenue Operations Specialist within our Revenue Operations team, you will manage the end-to-end order lifecycle, champion an exceptional customer experience, and ensure complete compliance with international trade regulations. In this role, you will bridge the gap between Sales, Logistics, and our global client base ensuring every transaction results in seamless execution, high customer satisfaction, accurate order attribution, and robust Salesforce data integrity.

Requirements

• 2+ years of professional experience in order management, sales operations, or trade compliance.
• 2+ years of experience delivering exceptional customer support in a fast-paced business environment.
• Hands-on proficiency using Salesforce CRM and Microsoft Dynamics 365.
• Demonstrated understanding of international shipping documentation, export control principles, and trade regulatory compliance.

Nice To Haves

• Bachelor’s degree in Business Administration, Supply Chain Management, International Trade, or a related field.
• Direct experience handling defense-related export permits (such as AUKUS regulations) and international trade compliance processes (DEC03 forms, Canada/Latin America exports).
• Proven experience working within a highly regulated global supply chain, aerospace, or defense sector environment.
• Strong knowledge of order-to-cash pipeline administration, billing workflows, and operational data hygiene.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and enterprise CRM/ERP systems.
• Strong analytical, data management, and problem-solving skills with sharp attention to detail.
• Excellent written and verbal cross-functional communication skills, with a track record of collaborating effectively across Sales, Logistics, and Finance departments.

Responsibilities

• Validate customer purchase orders against established quote terms, pricing, and product availability to ensure accurate order processing.
• Manage end-to-end billing for accounts on payment terms by accurately processing and submitting invoices via direct email and vendor portals.
• Track orders from submission through fulfillment and delivery, proactively resolving any order discrepancies, billing issues, or shipping delays.
• Oversee trade compliance by reviewing end-user documentation and securing necessary AUKUS export permits for commercial and defense orders.
• Maintain complete AUKUS permit records in Salesforce CRM and coordinate directly with Logistics to ensure seamless operational handoffs.
• Process DEC03 forms and complete international export compliance applications for shipments to Canada and Latin America.
• Audit Salesforce CRM entries regularly to eliminate duplicate records, reconcile missing data, and maintain high system-wide data integrity across operational, fulfillment, and finance teams.
• Verify sales orders and opportunities align with correct account owners to ensure accurate sales assignment and order attribution.
• Perform other related duties as assigned.

Benefits

• Comprehensive medical, dental, and vision insurance options to support you and your family's well-being.
• Generous 401(k) retirement savings plan with a competitive company matching contribution up to 7%.
• Professional development allowance and budget allocations to support continuous security certifications, licensing, and education.
• Generous paid time off (PTO), sick leave, and paid company holidays to ensure you rest and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level