Senior Revenue Operations Manager

Minga•Vancouver, BC

28d•Hybrid

About The Position

We’re not just hiring for a position, we’re adding a teammate. Someone who wants to help build what’s next, take real ownership, and grow with us along the way. As a Revenue Operations Manager at Minga, your role isn't just about analyzing data—it's about owning it, shaping it, presenting it and ultimately driving the decisions that propel us toward our goals.

Requirements

3-5 years of relevant experience in revenue operations and CRM administration.
Prior experience in a SaaS company is required
Proficiency in using and managing CRM systems, with specific experience in HubSpot.
Proficiency in utilizing sales and marketing automation tools, coupled with familiarity in handling databases, spreadsheets, and data visualization software.
Demonstrated experience in project management, including the planning, execution, and monitoring of revenue operations initiatives.
Possesses strong analytical skills to interpret data, analyze key performance metrics, identify trends, and make data-driven decisions aimed at optimizing revenue operations processes.

Nice To Haves

Preferably holds a bachelor's degree in business administration, finance, marketing, or a related field.
Bonus points for candidates with experience in educational technology (EdTech).
Ability to enjoy life, have fun, and not take things too seriously

Responsibilities

Calculating and creating visual reports for company SaaS metrics and KPIs
Leading and executing HubSpot CRM administration, ensuring data accuracy and integrity
Collaborate with sales, marketing, and customer success teams to optimize workflows and processes
Implementing and maintaining effective sales and marketing automation systems
Analyzing and reporting on key performance indicators (KPIs) to drive data-driven decision-making
Streamlining lead-to-customer conversion processes through CRM customization and automation
Training and supporting teams on HubSpot CRM usage, best practices, and updates
Working closely with cross-functional teams to identify and implement system improvements
Conducting regular audits of CRM data to ensure quality and consistency
Staying informed about industry trends and leverage new technologies to enhance CRM functionality
Developing and implementing strategies to improve overall efficiency and effectiveness of revenue operations