Revenue Operations Manager
About The Position
Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies capture more revenue through AI-powered voice, booking, and customer communication solutions. Our platform helps contractors answer every call, convert more leads, and operate more efficiently. As we continue to scale, we're looking for a Revenue Operations Manager to build the infrastructure, systems, and processes that power our go-to-market organization. Revenue Operations sits at the center of our growth engine. As Revenue Operations Manager, you'll partner closely with Sales, Marketing, Customer Success, and Leadership to ensure our go-to-market teams operate efficiently and make data-driven decisions. You'll own CRM administration, reporting, forecasting, process improvement, and technology optimization while helping build the foundation for Broccoli's next stage of growth. This is an ideal opportunity for someone who loves solving operational challenges, building scalable systems, and driving measurable business outcomes.
Requirements
- 3+ years of Revenue Operations, Sales Operations, Business Operations, or related experience
- Strong CRM administration experience (HubSpot preferred)
- Experience building reports, dashboards, and executive-level analytics
- Excellent Excel, Google Sheets, and data analysis skills
- Strong project management and organizational abilities
- Ability to identify inefficiencies and implement scalable solutions
- Comfortable working cross-functionally with leadership and GTM teams
Nice To Haves
- Startup experience preferred
- Experience with AI tools, automation platforms, and integrations is a plus
Responsibilities
- Own and optimize HubSpot and other GTM systems
- Build and maintain dashboards, reporting, and KPI tracking
- Develop forecasting processes and pipeline visibility
- Improve lead routing, territory management, and account ownership rules
- Partner with leadership on revenue planning and performance analysis
- Identify bottlenecks throughout the sales funnel and implement improvements
- Support compensation tracking and commission calculations
- Manage integrations between CRM, marketing automation, sales engagement, and AI tools
- Create and maintain process documentation and sales playbooks
- Drive data hygiene and CRM governance across the organization
- Support onboarding and enablement initiatives for SDRs and AEs
Benefits
- Competitive salary plus performance incentives
- Health, dental, and vision benefits
- PTO and company holidays
- Opportunity to shape the operational foundation of a rapidly growing AI company
- Direct exposure to executive leadership and strategic decision-making
- Significant career growth opportunities as the company scales
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
