Revenue Operations Manager

Vision Net Inc•Great Falls, MT

9h•Hybrid

About The Position

Vision Net, Montana’s state-wide fiber optic network and premier data center provider, is seeking a highly skilled and experienced Revenue Operations Manager to join our dynamic team. The Revenue Operations Manager is responsible for optimizing and managing the end-to-end revenue life cycle of telecommunications products and services. This role ensures accurate customer contract administration, revenue assurance, sales operations alignment, commission management, and reporting. The position serves as a bridge between Sales, Order Management, Marketing, Finance, Service Delivery, and Network Operations to maximize revenue capture, improve operational efficiency, and enhance customer experience. This position demands excellent communication skills and a professional demeanor, sharp attention to detail, and an ability to work collaboratively. The ideal candidate brings a proactive mindset, a positive attitude and the energy to drive continued company growth. This position will regularly interact with every department leader and the Executive Leadership team; as such, the candidate must be capable of condensing large amounts of information into a concise presentation and delivery both verbally and written.

Requirements

5+ years of proven experience in revenue operations, sales, marketing accounting, or related experience, preferably in telecommunications that demonstrates the ability to undertake this role.
OSS/BSS systems
CRM platforms
ERP systems
Advanced Excel and Power BI
Revenue analytics and reporting
Bachelor’s degree required.
Limited travel, less than 10% on an as needed basis only.

Nice To Haves

Master’s preferred.
A combination of education and work experience which demonstrates the ability to fulfill the job requirements is equally acceptable.
Certified Revenue Management Professional (CRMP) credential is also preferred.

Responsibilities

Own the order-to-cash lifecycle from contract execution through billing.
Monitor and improve revenue workflows to reduce leakage.
Recommend operational controls that ensure accurate customer invoicing and revenue recognition.
Develop revenue assurance programs to identify unbilled services, rating discrepancies, and revenue leakage.
Perform reconciliations between OSS, BSS, CRM, and ERP platforms.
Develop and maintain key metric dashboards for executive leadership accurately tracking MRR, ARR and other defined measures.
Lead cause analysis and corrective actions for revenue-impacting issues.
Identify workflow automation opportunities.
Lead and document continuous improvement initiatives.
Support quoting, pricing, contract administration, and deal desk functions.
Maintain product catalogs and pricing structures.
Validate profitability and margin targets for new service offerings.
Manage sales commission and incentive calculations.
Perform other duties and responsibilities as required or assigned.