Revenue Operations Manager (Systems)

Ardoq•New York, NY

3d•Remote

About The Position

Revenue Operations Systems Manager at Ardoq Keep our GTM systems running smoothly, so the people closest to our customers can always rely on the tools. The Ardoq Story Ardoq is one of Norway's most exciting scale-ups, a truly global company built out of Oslo. We are a SaaS platform that helps organizations understand, manage, and evolve their complex digital landscape. By providing a dynamic, collaborative "digital twin" of their business, we connect systems, people, and processes to drive better decision-making and accelerate digital transformation. Today, we help some of the world's most complex organizations, like ExxonMobil and BT, gain clarity in a changing world. We are backed by leading global tech investors, including EQT and One Peak, giving us the stability of a mature company with the speed and soul of a startup. About the Role Every GTM team at Ardoq depends on Salesforce and its integrated applications working the way they should: a lead reaching the right rep in seconds, a quote going out the door in minutes. As our Revenue Operations Systems Manager, you'll be responsible for the health of Salesforce and its integrations, moving seamlessly between quick tickets and carefully scoped system improvements. At Ardoq, we value autonomy and psychological safety. In this role, you won't just follow a script; you will have the influence to shape your domain and the ownership to see your ideas through to execution.

Requirements

You hold a current Salesforce Administrator certification and have supported Salesforce inside a high-growth tech company.
You've worked closely enough with AEs, BDRs, Marketing, and CSMs to understand why a system change matters, not just how to make it.
You're a certified Salesforce Admin.
You use AI tools like Claude, Gemini, or ChatGPT as part of your daily workflow, not as an occasional experiment, to move faster and catch things you'd otherwise miss.
You can explain a system change to a non-technical stakeholder in terms of what it means for their day, not just what changed under the hood.

Nice To Haves

You're happy being one of a small team, not one of many.
You move comfortably between answering a ticket and running a project, often in the same day, and the unglamorous work isn't beneath you.

Responsibilities

Own Salesforce, end to end: You'll be one of two dedicated Salesforce admins owning user set-up and permissions, as well as the configuration and ongoing optimization of Salesforce as part of our wider tech ecosystem.
Partner across GTM: Work closely with Customer Success, Marketing, Partnerships and Sales to turn real business problems into system solutions people actually trust and use.
Lead system projects: You’ll drive system projects that might range from deploying a CPQ tool to establishing a robust Customer SQL framework.
Cultural contribution: Help shape the habits of a small, high-trust team where picking up a ticket and shipping a project matter equally.
Start by clearing a handful of tickets, the small stuff that keeps Sales and CS moving.
Shift into project mode: reviewing a Flow that's throwing errors, scoping the next phase of an important integration, or sitting down with a BDR leader to improve our routing process.
Lean on AI tools daily, to check a formula, sanity-check an automation, or move faster through a repetitive task, because that's simply how good admin work gets done now.