(US) Revenue Operations Enablement Transformation Manager

PointClickCare

20h • Remote

About The Position

Our Revenue Enablement team is a 10-person, remote-first group across Canada and the U.S., with occasional “moments that matter” meetups in Mississauga. The team spans program/GTM enablement managers, training specialists, and a content manager, providing end-to-end support for onboarding, training, and content operations. We partner closely with Sales, Customer Success, Marketing, and Professional Services to drive adoption of core tools and systems (e.g., CRM, enablement, coaching, and analytics platforms). It’s an exciting team to join because our work is highly visible—owning major enablement programs, product launches, and training series that directly improve our commercial team's performance and customer outcomes. The Revenue Operations Enablement Transformation Manager translates go-to-market (GTM) strategy and revenue operations transformation into scalable, outcome-driven enablement that accelerates adoption and improves performance across Sales, Customer Success, and Professional Services. This role is accountable for ensuring complex changes—across systems, process, and ways of working—are operationalized in the field, driving seller readiness, role clarity, and consistent execution that directly impacts pipeline health, deal velocity, and customer outcomes. Sitting at the intersection of strategy and execution, this role ensures GTM initiatives land clearly, are adopted at scale, and deliver measurable business results.

Requirements

• Strategic Planning & Execution: Ability to design and implement enablement programs that support product positioning and adoption.
• Project Management: Strong organizational skills to manage timelines, deliverables, and stakeholder expectations.
• Cross-Functional Collaboration: Skilled at working with product, marketing, sales, and GTM teams to ensure alignment
• Strong problem-solving and adaptability in fast-paced environments.
• Leadership qualities to influence without direct authority.

Nice To Haves

• Familiarity with AI-driven sales enablement platforms and automation workflows for scaling launch readiness.
• Ability to present insights and recommendations to C-suite stakeholders with clarity and impact.
• Leading virtual teams across product, marketing, and sales with authority and influence, even without direct reporting lines
• Crafting compelling narratives that connect product value to customer outcomes and revenue goals.

Responsibilities

• Partner with Revenue Operations, GTM Transformation, and Enablement leadership to translate strategic initiatives into scalable enablement programs that support the evolving business. Through leading enablement efforts for major transformation initiatives, including territory design, routing changes, packaging evolution, and new operating models, while ensuring all programs are aligned to business priorities and drive measurable outcomes.
• Own the development and delivery of strategic enablement content, workshops, and blueprint sessions that support key business initiatives. Translate data, metrics, and customer signals into clear, compelling narratives that inform both customer and seller decision-making and facilitate sessions that effectively move teams from insight to action.
• Lead change sequencing, rollout planning, and enablement release management to ensure smooth execution of strategic initiatives. Develop training calendars and communication plans that minimize disruption to the field while maximizing adoption, and deliver enablement in a way that is intentional, easily digestible, and sustainable over time.
• Act as a connective leader across Sales, Customer Success, Professional Services, Revenue Operations, and Systems teams, driving alignment between strategy, process, tools, and frontline execution. Facilitate cross-functional collaboration to ensure changes are consistently understood, adopted, and embedded across the organization.
• Design and implement scalable, 1-to-many enablement programs that support seller ramp-up and ongoing readiness. Develop repeatable frameworks that reduce reliance on bespoke enablement while maintaining a high bar for quality and consistency across the field.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees