Revenue Operations Director

AvePoint•Chicago, IL

12h•$145,000 - $190,000

About The Position

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! About the Role: We are looking for a Revenue Operations Director – Americas to lead RevOps for our high-growth Americas region, one of the company's largest revenue-generating markets. This is a critical regional role that bridges Americas Sales, Marketing, and Customer Success leadership with Global Revenue Operations to drive scalable growth, operational excellence, and full-funnel alignment across strategy, execution, and planning. Based in NYC, Arlington, or Chicago, this role is ideal for an experienced leader with a strong mix of strategic thinking, technical systems depth, and analytical horsepower who can operate cross-functionally in a complex, fast-paced, global organization. You will own the operational heartbeat of the Americas’ go-to-market motion — from pipeline generation through renewal.

Requirements

7–10 years of experience in Sales, Revenue Operations, Sales Operations, or related GTM strategy roles in B2B SaaS or enterprise software environments.
Expertise in CRM and BI tools (Microsoft Dynamics and Power BI preferred; Salesforce experience also valued).
Proven experience in sales performance, planning, and insights, including territory design, quota management, revenue forecasting, and GTM capacity planning.
Strong analytical skills with high proficiency in Excel/Sheets and data visualization tools.
Experience supporting large, distributed Americas sales organizations; North America and LATAM experience strongly preferred.
Demonstrated ability to influence and partner with senior stakeholders across sales, marketing, finance, enablement, and product.
Exceptional written and verbal communication skills; comfortable presenting complex data and strategic recommendations to executive leadership.
Highly organized, self-directed, and proactive — thrives in fast-paced, high-growth environments.

Responsibilities

Serve as the primary operational partner for Americas Sales, Marketing, and Customer Success leaders, enabling their teams with the tools, insights, and process support needed to hit targets.
Own day-to-day operational support for regional GTM teams, including deal structuring, CRM support, pipeline inspection, and cross-functional escalations.
Ensure tight alignment between global and regional priorities, proactively advocating for Americas-specific market dynamics, customer segments, and competitive nuances.
Serve as the regional leader for the entire RevOps tech stack — ensuring systems support local workflows throughout the revenue cycle. Collaborate with the RevOps global service owners to ensure technology and data are accurate and efficient.
Drive adoption and optimization of GTM tools across the region through ongoing enablement programs and change management.
Identify and prioritize improvements to tooling and integrations that increase seller productivity and pipeline visibility.
Design and maintain territory and account segmentation models that reflect the Americas market dynamics, including SMB, Mid-Market, and Enterprise tiers across North America and Latin America.
Partner with global RevOps and regional sales leadership on quota setting, allocation, and capacity modeling.
Monitor coverage models and recommend adjustments based on performance trends, whitespace analysis, and headcount planning.
Own the Americas forecasting process, including weekly forecast calls, pipeline health reviews, and call accuracy tracking.
Deliver accurate, actionable reporting on pipeline health, revenue attainment, productivity, and funnel conversion metrics.
Provide data-driven insights and recommendations to GTM leaders to identify risks, accelerate deals, and improve win rates.
Ensure timely and reliable executive reporting for QBRs, board prep, and regional planning reviews.