Director, Revenue Operations
Bertelsmann-Jobs•Morrisville, NC
•$110,000 - $180,000•Hybrid
About The Position
The Director of Revenue Operations is a highly strategic and data-driven leadership role that works collaboratively across sales, customer success, and marketing to ensure go-to-market success. The Director of Revenue Operations plays a critical role in driving predictable revenue growth, ensuring operational excellence, and aligning cross-functional teams around shared metrics and processes. The ideal candidate has extensive SaaS experience, thrives in fast-paced environments, and combines analytical rigor with strong leadership skills.
Requirements
- 10+ years of progressive revenue operations experience in SaaS, including at minimum 5 years in management roles
- Bachelor's Degree
- Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
- Collaboration - ability to work effectively and harmoniously with others towards a common goal or objective utilizing the skills and attitudes necessary to engage, communicate, and cooperate with individuals or groups, fostering an inclusive and productive work environment.
- Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received
- Creativity - ability to generate original and innovative ideas, solutions, or approaches to problem-solving, including the capacity to think divergently, break away from conventional thinking patterns, and produce unique and valuable outcomes.
- Initiative - ability and willingness to take independent action, show proactive behavior, and drive progress without being explicitly instructed or directed.
- Problem Solving - ability to define and clarify problems, gather relevant information, and analyze the root causes or underlying factors contributing to the problem ultimately resolving complex or challenging situations or issues.
Responsibilities
- Leading a team of 5 Revenue Operations Analysts.
- Developing and maintaining dashboards, KPIs, and reporting to deliver actionable insights that improve forecasting accuracy, territory planning, and resource allocation.
- Developing, documenting, and executing the revenue operations roadmap, ensuring scalable processes that support revenue growth.
- Partnering with Revenue Technology team to deliver value from technology investments, working to ensure data integrity, automate key processes, and increase productivity.
- Partnering with Enablement to ensure effective sales strategies, technology adoption, and best practices.
- Standardizing lead management, pipeline management, and account handoffs across GTM teams to identify gaps, risks, and opportunities.
- Leading annual planning for revenue targets, quotas, and territories.
- Other duties as assigned.
Benefits
- Fantastic health and wellness benefits package
- outstanding 401k match
- flexible PTO program
- generous and inclusive parental leave policy
- Relias pays for the employee portion of the monthly healthcare premium
- Flexible work environment with onsite and work from home options
- Active Employee Resource Groups open to all employees
- Comprehensive onboarding program
- Growth and career advancement opportunities
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees
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What This Job Offers
Job Type
Full-time
Career Level
Director
