Director, Revenue Operations

Thinkon Inc•Etobicoke, ON

23h•CA$140,250 - CA$150,025•Remote

About The Position

This is a unique opportunity to build the Revenue Operations function from the ground up at ThinkOn. Reporting to the Chief Revenue Officer, the Director of Revenue Operations will be a hands-on operator and leader, responsible for establishing the systems, data, and reporting that drive predictability in a growing revenue organization. The role involves leading a team of two direct reports (an analyst and a sales ops specialist) from day one, with the expectation of team growth as the company scales. The CRO provides a framework and guidance, but the Director will have significant autonomy in architecting and implementing RevOps processes and tools. This position is ideal for someone with a proven track record in scaling revenue operations in a B2B environment and a passion for both operational execution and people leadership.

Requirements

Proven operator with experience building RevOps functions from scratch.
Experience scaling a RevOps role in a B2B company from $20M to $200M in revenue.
Deep fluency in HubSpot, with the ability to perform hands-on configuration.
Demonstrated curiosity about business operations and understanding of how a business generates revenue.
Instinctive understanding and application of AI in Go-To-Market strategies.
Proven ability to lead people and a genuine desire to do so.
Applied experience is valued over formal credentials.
Experience with channel-centric GTM strategies.

Nice To Haves

Strong opinions on methodologies, architectures, and tooling for RevOps.
Ability to keep finding the next AI innovation before it's requested.
Experience leading change across a range of enthusiasm levels.
Ability to articulate a deep, intrinsic driver to lead people.
Clear-eyed understanding of why a role that is equal parts operator and leader is desired.

Responsibilities

Build the reporting layer from scratch, including designing and standing up funnel models, coverage math, pipeline reporting, and KPI instrumentation for the GTM operating system.
Own HubSpot end-to-end, including hands-on configuration, automation, and maintenance to ensure it serves as a reliable source of truth.
Integrate AI into standard operating procedures across prospecting, pipeline management, enablement, and reporting.
Instrument the channel motion by building the data and routing systems to support partner acquisition, activation, and segmentation.
Translate data into actionable insights for decision-makers, ensuring the data supporting leadership's storytelling is accurate and timely.
Lead and grow the RevOps team, setting standards and cadence, and developing a self-sustaining function.