Revenue Operations Data Analyst

InnovAge•Denver, CO

About The Position

As a Revenue Operations Data Analyst at InnovAge, you will own and scale our analytics capability across sales, marketing, and enrollment operations. This role is responsible for building and maintaining our Microsoft Power BI ecosystem, including the underlying data models that power executive reporting and frontline decision-making. You will serve as the primary owner of sales performance analytics and incentive compensation, managing monthly commission calculations while identifying opportunities to improve plan design and drive better outcomes. This role goes beyond reporting. You will act as a strategic partner to Revenue Operations leadership, proactively generating insights, diagnosing performance gaps, and recommending actions that improve conversion, productivity, and growth across the PACE enrollment funnel.

Requirements

Bachelor’s degree from an accredited college/university
3–5+ years of experience in data analytics, business intelligence, or revenue operations
Demonstrated ownership of dashboards or analytics environments used for business-critical decision-making
Advanced expertise in Microsoft Power BI (data modeling, DAX, performance optimization)
Advanced proficiency in Microsoft Excel (modeling, pivot tables, complex formulas)
Experience managing or supporting sales incentive compensation programs
Strong ability to translate data into actionable business insights
Experience working with large, complex datasets across multiple systems
Advanced proficiency in Microsoft Power BI, including data modeling, DAX, and performance optimization
Advanced Microsoft Excel skills (complex formulas, pivot tables, data modeling, large dataset manipulation)
Experience working with Microsoft Dynamics CRM or similar platforms to extract, validate, and analyze data
Familiarity with data pipelines, data transformations, and maintaining data integrity across systems
Strong analytical foundation with the ability to translate complex datasets into actionable insights
Experience analyzing performance across a full revenue funnel (Lead → Intake → HSD → Enrollment → Start of Care)
Ability to apply statistical concepts, trend analysis, and forecasting to support business decisions
Experience supporting or managing sales incentive compensation calculations and analysis
Strong written and verbal communication skills, with the ability to present complex data in a clear and compelling way
Ability to translate technical findings into actionable recommendations for both frontline teams and executive leadership
Proven ability to collaborate cross-functionally and influence decision-making
Demonstrated ability to define ambiguous problems, structure analyses, and deliver clear recommendations
Strong critical thinking skills with a focus on identifying root causes and driving measurable improvements
High attention to detail with strong ownership over data accuracy and output quality
Ability to manage multiple priorities and deliver high-quality work under tight deadlines
Self-starter with a proactive mindset and a continuous improvement orientation

Nice To Haves

MBA is a plus
Preferred majors: hard sciences, mathematics, engineering, data science, finance, business, entrepreneurship, or any discipline requiring high technical aptitude
Experience with Microsoft Dynamics 365, Salesforce or similar CRM platforms
Experience in healthcare, PACE, or regulated environments
Experience working with Microsoft Power BI data pipelines / ETL tools
Background in revenue operations, sales operations, or marketing analytics
Microsoft Certified: Power BI Data Analyst Associate (PL-300)
Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) or equivalent experience
Microsoft Certified: Azure Data Fundamentals (DP-900) or related data/analytics certifications

Responsibilities

Own the design, development, and maintenance of Microsoft Power BI dashboards and reporting infrastructure
Build and optimize scalable data models, ensuring accuracy, performance, and usability
Own KPI definitions and ensure consistent metric calculation across all reporting and dashboards
Identify gaps in current reporting and proactively develop new dashboards to support business needs
Partner with BI and engineering teams to define and improve upstream data pipelines and data availability
Validate and reconcile data across CRM, marketing, and operational systems to ensure reporting accuracy
Deliver actionable insights on pipeline health, conversion rates, and channel performance
Analyze performance across the PACE funnel (Lead → Intake → HSD → Enrollment → Start of Care)
Perform ongoing data validation and QA to ensure accuracy and reliability of reporting outputs
Identify trends and drivers of performance across markets, teams, and campaigns
Support A/B testing and performance measurement across marketing and sales initiatives
Provide recurring and ad hoc executive-ready reporting
Own end-to-end execution of monthly sales incentive compensation plans
Calculate, validate, and deliver accurate commission payouts for ~100 sales team members
Identify risks, anomalies, and edge cases in payout calculations and proactively resolve discrepancies
Partner with Finance and Payroll to ensure timely and compliant payments
Analyze plan effectiveness and recommend improvements to drive desired behaviors
Model and simulate proposed compensation changes and business impact
Develop and deliver clear, impactful presentations to communicate strategic plans and objectives
Extract and analyze data from internal databases to support operational needs
Support additional high-impact analytics and strategic initiatives as business needs evolve