Revenue Operations Analyst

Lightspeed SystemsAustin, TX
Hybrid

About The Position

Lightspeed Systems is seeking a Revenue Operations Analyst to drive bookings and pipeline forecasting, analyze data, and provide operational support to the sales, success, and marketing teams. This role requires a data-driven and metrics-oriented individual passionate about partnering with go-to-market teams to achieve key business objectives and translate data-driven insights into actionable strategies. The analyst will develop and maintain reporting, forecasts, and dashboards to support data-driven decision-making for go-to-market and executive leadership teams, utilizing Excel, Salesforce, and Sigma (BI reporting tool). Key responsibilities include defining and operationalizing KPIs with Sales and Success leadership, performing ad hoc analysis to guide business strategy, identifying and implementing system process automation and improvement opportunities to boost sales productivity and data accessibility, ensuring consistent reporting and operations across a global organization, understanding user interaction with Salesforce to write requirements for improved user experience, owning data accuracy for all sales data, and supporting the development and calculation of sales and success team compensation plans. The ideal candidate is detail-oriented and enjoys investigating data to answer questions or resolve discrepancies.

Requirements

  • 1-2 years in an analyst role ideal, preferably sales operations at a SaaS company
  • Bachelor degree required
  • Strong excel skills required
  • Experience with Salesforce.com strongly preferred
  • Strong communication, analytic, and listening skills.
  • Ability to communicate effectively, both orally and in writing, with both internal and external customers at all levels.
  • Ability to effectively operate with high-energy and flexibility in a fast-paced, constantly evolving team environment
  • Ability to work independently to solve a problem, and collaborate with others.
  • Manage multiple concurrent projects and initiate, drive projects to completion with minimal guidance.
  • Thrive in problem solving.
  • Have the insight to identify problems, address a problem, and collaboratively develop a solution
  • Love Excel and analytics.
  • Can do complex analyses to identify trends to provide senior leadership insightful business recommendations.
  • Strong accuracy and organizational skills with a high-level attention to detail

Nice To Haves

  • Experience with financial statements and revenue recognition is a plus

Responsibilities

  • Develop and maintain reporting, forecasts, and dashboards to provide actionable insights that support data-driven decision-making for the go to market and executive leadership teams.
  • Work closely with Sales and Success leadership to define and operationalize key KPIs.
  • Perform regular ad hoc analysis for various departments throughout the organization to guide business strategy.
  • Identify & implement system process automation and improvement opportunities to increase sales productivity and data accessibility.
  • Work across a global organization to ensure consistent reporting and operations across the organization.
  • Ability to understand how individuals interact with our Salesforce instance and write out requirements to improve the user experience.
  • Own data accuracy for all sales data across the organization.
  • Support the development and calculation of payment of sales and success team compensation plans.

Benefits

  • Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
  • A state-of-the-art fitness center (with outfitted locker rooms)
  • Physical therapist onsite regularly
  • Indoor and outdoor casual collaboration spots
  • Pet-friendly office environment
  • A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun
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