Revenue Operations Analyst

Nextdeavor • Lehi, UT

12d • Hybrid

About The Position

You’ll be joining Adobe on a contract opportunity, employed through NextDeavor. You will simplify and optimize quote-to-cash processes to help the organization scale and deliver great customer outcomes. You will work closely with finance, sales, customer service, product, legal, and technical teams to ensure accurate order-to-revenue execution. This is a Hybrid role (onsite Tues–Thurs) based in Lehi, UT.

Requirements

• 2–5 years of experience in a similar revenue operations, finance operations, or order-to-cash role.
• Bachelor's degree or regional equivalent.
• Strong written and verbal communication and presentation skills.
• Relentless attention to detail with a focus on customer experience.
• Critical thinking and the ability to prioritize, multitask, and meet deadlines.
• Solid documentation and organizational skills; self-starter who can work independently.
• Ability to interpret legal contracts, terms, and conditions.
• Knowledge of accounts receivable, revenue recognition, and finance operations.
• Demonstrated proficiency with Office 365, ERP, and CRM tools.

Responsibilities

• Support customer account management, contract validation and execution, order processing, invoice creation, usage metering, and product provisioning.
• Perform complex validations of revenue transactions across multiple selling channels to ensure alignment with product rules, revenue standards, and compliance policies.
• Execute and document SOX controls; draft controls, narratives, memos, and process documents, and partner with auditors on control design and execution.
• Act as a steward and subject-matter expert for customer contracting, order management, and provisioning; provide business recommendations to improve customer outcomes.
• Monitor automated transactions via tools and system reports; intervene, troubleshoot, and manage errors.
• Provide escalation support for customers and cross-functional teams; lead investigations and drive issues to resolution.
• Identify automation opportunities; document requirements, partner with technical teams for development and testing, and lead enablement and change management.
• Operationalize strategic plans for new product offerings and integrations, including onboarding, data migrations, and maintaining business continuity.
• Design and execute reports for reconciliation, capacity planning, performance tracking, and ad hoc requests.
• Create and maintain essential documentation such as job procedures, process flows, stakeholder FAQs, and onboarding materials.

Benefits

• health, vision and dental benefits for contract employees
• Paid sick leave eligibility is contingent on state of residence
• Optional 401k Plan (excludes employer match)
• Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level