Revenue Operations Analyst

Marcus & Millichap•New York, NY

35d•$115,000 - $130,000

About The Position

The Revenue Operations Analyst supports the firm's corporate revenue programs and its enterprise technology and data agreements, working with program owners to maintain data, prepare reporting, track obligations, and coordinate follow-up. This role works across Sales, Operations, Growth, Accounting, FP&A, Legal, Marketing, and Technology. The firm is scaling a set of corporate revenue programs, including strategic partnerships, qualified leads, and managed accounts, that generate revenue alongside the agent platform. It is also expanding a centralized model for the enterprise software and data agreements that support the field. Both require the same discipline: clean attribution, tracked obligations, recurring reporting, and a clear view of what the firm earns and what it spends. This role supports that discipline and prepares the reporting that shows what each program and agreement returns.

Requirements

Bachelor's degree in business, finance, economics, or a related field, or equivalent practical experience.
3–4 years in business operations, revenue operations, vendor or contract management, financial planning and analysis, or a comparable analytical and operational role.
Working knowledge of financial data, including cost, revenue, and budget reporting.
Comfort working with data in Excel, a CRM (Salesforce preferred), and a business intelligence platform (Tableau preferred). Able to define requirements, validate what is built, and prepare reporting. Administrator-level expertise is not required.
Track record of owning a recurring process with financial consequence, such as a close, a reconciliation, a renewal cycle, or a reporting package.
Comfortable where definitions, systems, and precedent are still being established.
Strong written and verbal communication; effective with both technical and executive stakeholders.
Identifies what needs to happen next and moves it forward.
Follows a discrepancy to its source rather than working around it.
Thinks critically about the work and brings solutions alongside the problems.
Self-motivated, with high attention to detail and the ability to manage multiple and competing priorities.

Nice To Haves

Familiarity with how a P&L is structured.
Experience administering vendor contracts, renewals, or software licensing at scale.
Experience supporting a workforce of independent contractors, franchisees, or other populations where program adoption depends on demonstrated value.
Commercial real estate, professional services, or brokerage exposure.
Proficiency with Microsoft 365 and comfort using AI tools within a daily workflow.

Responsibilities

Support the day-to-day operations across the firm's corporate revenue programs: strategic partnerships, qualified leads, and managed accounts. Working alongside each program's owner, maintain the operating flow and attribution model for each within the CRM, and help extend them as the programs evolve.
Reconcile partner-reported figures against internal data and flag variances and amounts owed for resolution.
Document program rules and standard operating procedures as they are agreed.
Recommend changes to program design where the data warrants.
Support partner relationship coverage as the portfolio scales.
Maintain a firmwide inventory of the platforms, data subscriptions, and productivity tools the sales organization runs on.
Track contract terms, cost, license counts, and utilization for each, so renewal decisions are made on evidence.
Run a central calendar of obligations, renewals, and notice periods spanning partner and vendor agreements.
Provide the usage and cost analysis that informs subscription strategy and consolidation decisions, and support tool evaluation and renewal negotiations.
Support day-to-day vendor communications for select tools, including reporting requests, escalation tracking, and renewal preparation.
Run the day-to-day process for agent support dollars: partner with Accounting on attribution, maintain the approval and provisioning workflow, and prepare reporting on utilization and cost allocation.
Help shape how allocations are tracked as the program formalizes.
Prepare the recurring reporting that connects program and agreement performance to the firm's financials, covering attribution accuracy, referral conversion, managed account performance, and return on engagement.
Apply consistent measurement standards from launch so programs can be compared as they scale.
Partner with Accounting and FP&A so revenue earned and spend committed are attributed, invoiced, and recorded correctly, connecting program and vendor economics to the firm's P&L.
Report on program impact for market, divisional, and finance leadership.