Revenue Operations Analyst

Casella Waste Systems, Inc. • Mendon, VT

3d • $74,000 - $97,000

About The Position

The Revenue Operations Analyst supports the revenue operations function through data-driven analysis and reporting across pricing, revenue management, forecasting, KPI governance, and process improvement activities. The role analyzes revenue, pricing, customer, operational, and market data to identify trends, risks, and opportunities that enhance revenue growth, customer retention, price realization, and margin performance across Casella's waste, recycling, and resource management operations. Working closely with the Director of Revenue Operations and partnering with Sales, Finance, Operations, Customer Care, and Sales Operations, this position develops reporting, dashboards, forecasts, and actionable business recommendations that support informed decision-making, strengthen revenue integrity, and drive operational excellence throughout the customer and revenue lifecycle.

Requirements

• Bachelor’s degree in finance, business administration, economics, data analytics, or a related field is required.
• Equivalent combinations of education, training, and experience that provide the necessary knowledge, skills, and abilities will be considered.
• A minimum of three years of progressively responsible experience in revenue operations, pricing, financial analytics, revenue management, or related analytical function.
• Demonstrated experience analyzing business performance data, developing reports and dashboards, tracking and interpreting key performance indicators, supporting forecasting and planning activities, and communicating analytical findings to business stakeholders is required.
• Strong analytical and problem-solving skills, attention to detail, proficiency with reporting and business intelligence tools, and the ability to effectively collaborate with cross-functional teams in a fast-paced operating environment.

Nice To Haves

• Experience supporting pricing strategy, revenue management, KPI governance, business intelligence reporting, forecasting, revenue assurance, and process improvement initiatives is helpful.
• Advanced analytical expertise, experience leading complex projects, mentoring or coaching team members, and six or more years of related experience may indicate qualifications for placement at the senior level.
• Experience within the waste, recycling, transportation, logistics, environmental services, utilities, or other route-based service industries with recurring revenue streams, pricing structures, service agreements, and customer lifecycle management is strongly preferred.
• Understanding of price realization, fee governance, customer retention strategies, revenue leakage prevention, and operational performance measurement within a decentralized field organization is highly desirable.

Responsibilities

• Analyzes pricing, fee execution, discounts, exceptions, and price realization data to identify revenue enhancement opportunities and support pricing governance initiatives.
• Develops, maintains, and enhances dashboards, scorecards, reports, and key performance indicators that provide visibility into revenue, pricing, retention, churn, volume, margin, and new business performance.
• Evaluates revenue trends, customer performance, market dynamics, and operational data to identify risks, opportunities, and actionable business recommendations.
• Supports forecasting, budgeting, variance analysis, scenario modeling, and revenue planning activities to improve business decision-making and financial performance.
• Partners with Sales, Finance, Operations, Customer Care, and Sales Operations to validate data, support revenue initiatives, and ensure alignment of reporting and performance objectives.
• Conducts analyses of customer, pricing, service, and revenue data to improve revenue visibility, price realization, customer retention, and profitability.
• Audits pricing, fee compliance, revenue management processes, and reporting accuracy to identify revenue leakage risks and promote process consistency.
• Maintains KPI definitions, data standards, reporting methodologies, and governance practices that support a single source of truth across the organization.
• Prepares executive-ready analyses, reports, presentations, and recommendations that translate complex data into clear business insights and strategic actions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level