Revenue Management Coordinator - Revenue Management
About The Position
This role manages revenue management's marketing offers (packages) for Hard Rock's largest Hotels and Casinos. It requires strong attention to detail, organizational skills, and time management. Responsibilities include system maintenance, troubleshooting, and supporting revenue managers in creating multi-variable packages. The candidate will collaborate with Database Marketing and property marketing teams for accuracy and timeliness, interact with all organization levels, including executive leadership, and directly contribute to maximizing revenue opportunities and driving demand. Packages are hotel offers that target a segment of customers via email that incorporate a unique offering to drive demand.
Requirements
- Strong Excel skills a must.
- Attention to detail and ability to troubleshoot various systems.
- A team player with strong communication (both written and oral) and interpersonal skills.
- Outstanding organizational skills are a must, as is the ability to manage multiple priorities simultaneously.
- Must be proficient in MS Office software, mainly Excel, Outlook, Access, PowerPoint, and SharePoint.
- Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Nice To Haves
- Experience in hospitality preferred, specifically revenue management, operations, finance, or marketing, preferred, but not required.
- Knowledge of LMS, CMP, SQL, Forward Distribution platforms and extranets, Duetto RMS, but not required.
Responsibilities
- Gather all required information to fulfill package buildout (of days, resort credits, etc.)
- Build hotel email packages and rate plans using our internal systems
- Review and validate creative, links, and email list
- Maintain tracking materials for each package
- Support revenue management, local properties, with ad-hoc package requests
- Oversee and manage all data related to packages.
- Supports Revenue Managers by ensuring accuracy of rate plans, package information and availability
- Troubleshoot package issues as they arise
- Be aware of all package sources and variables for each hotel
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
