Revenue Management Analyst

The Walt Disney Company • Vista, FL

2d • Onsite

About The Position

The Walt Disney World Bookable Experiences Revenue Management team leverages data analytics to optimize revenue, develop yield strategies, and evaluate key business / performance drivers. Bookable Experiences encompasses all bookable products including table service restaurants, dining events, activities, and merchandise experiences. As an Analyst you will be a key player in our data analytics and yielding efforts. This position will develop, analyze and execute both revenue management strategies and specific tactics to maximize overall profitability in the Food & Beverage, Tours & Recreation, and Events Lines of Business for the Walt Disney Parks & Resorts. The Bookable Experiences Revenue Management Analyst currently reports to the Manager, Bookable Experiences Revenue Management Analytics.

Requirements

• Bachelor's degree in Data Analytics/Science, Economics, Statistics, Industrial Engineering, Business Insights or related quantitative field or equivalent work experience
• Strong problem-solving and quantitative skills
• Experience collecting and analyzing data and reporting on the results using Excel or a statistical software package
• Knowledge of data visualization/business intelligence software, such as Tableau or Power BI
• Experience in data handling and manipulation in a programming language such as SQL
• Ability to extract and assimilate data from multiple sources
• Exceptional relationship and communication skills to effectively build partnerships, including the ability to ask questions to gain understanding and influence others with differing points of view
• Strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact

Nice To Haves

• Two (2)+ years in a role with data analysis experience
• Demonstrated data analytics skills with proficiency in associated database applications in one or more of the following: SQL, Tableau or PowerBI, Python
• Prior experience in the areas of revenue management
• Knowledge of Food & Beverage operations or data
• Master’s degree or equivalent in Data Science, Statistics, Computer Science, Industrial Engineering or related quantitative field

Responsibilities

• Collaborate within Revenue Management and across the organization (Food & Beverage Operations and Line of Business, Pricing, Finance, Forecasting, Industrial Engineering) to understand data needs and provide actionable insights to drive business decisions.
• Perform detailed analyses using conceptual, statistical, and financial techniques to evaluate the impact of new initiatives, measure performance and determine growth opportunities.
• Develop and maintain both ongoing and ad-hoc reporting, build and deliver presentations to partners and clients at various levels in the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
• Translate complex analyses into actionable insights for presentation to Operations, key stakeholders and executive leadership.
• Develop and maintain positive service-oriented relationships with partners and operations.
• Actively engage in key partnerships/relationships across the company to ensure alignment and long-term success across organizations.
• Provide optimal utilization assumptions and yielding practices, develop macro and micro strategies, and manage seating templates for table service locations.
• Project manage the implementation of approved initiatives, meeting with key partners to ensure a smooth activation.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level