Revenue Management Analyst

Pyramid Global Hospitality • Charlotte Harbor, FL

4d • Onsite

About The Position

The Revenue Management Analyst plays a central role in driving topline revenue performance through rigorous data analysis, group segment intelligence, and market dynamics evaluation. This position is responsible for generating, maintaining, and interpreting a broad suite of revenue management reports — with particular emphasis on group business patterns, group pricing strategy, demand forecasting, and competitive market positioning. The Analyst serves as a key analytical resource supporting the Revenue Management team's ability to make informed, data-driven decisions that maximize total hotel revenue. All duties are performed in accordance with department and Sunseeker Resort policies, practices and procedures.

Requirements

• Minimum 2 years of hospitality experience in Revenue Management, Reservations, Front Office, or a related analytical discipline.
• Advanced understanding of group demand, pricing strategy, displacement analysis, and revenue optimization principles.
• Experience with forecasting, group analysis, revenue reporting, or competitive market analysis preferred.
• Experience with hotel PMS, revenue management systems, and sales & catering platforms preferred.
• Data-driven and highly analytical.
• Ability to work varied shifts, including weekends and holidays
• Advanced Microsoft Excel skills, including data modeling, pivot tables, and advanced formulas.
• Strong analytical, problem-solving, and forecasting capabilities.
• Strong written and verbal communication skills with the ability to present recommendations to leadership.
• Curious, innovative mindset with interest in AI, automation, and process improvement.
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills and customer service skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986.
• Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States.

Nice To Haves

• Experience with forecasting, group analysis, revenue reporting, or competitive market analysis
• Experience with hotel PMS, revenue management systems, and sales & catering platforms

Responsibilities

• Drive topline revenue performance through data analysis, forecasting, group intelligence, and market evaluation.
• Serve as a key analytical resource supporting data-driven revenue decisions and total hotel revenue optimization.
• Support pricing, inventory, forecasting, and commercial strategy initiatives across the resort.
• Generate, maintain, and distribute daily, weekly, and monthly revenue management reports.
• Analyze booking pace, demand trends, market conditions, and competitive positioning.
• Monitor group booking patterns, lead times, cancellation trends, and wash factors.
• Produce group pickup, forecast, displacement, and profitability analyses.
• Evaluate group pricing opportunities and displacement risks.
• Analyze seasonality, compression periods, soft dates, and market events impacting demand.
• Track group actualization versus contracted room blocks and identify wash trends.
• Participate in group pickup and forecast meetings and assist with availability management.
• Create executive-ready reports, presentations, and meeting materials.
• Support ad hoc analyses and special commercial projects.
• Explore and introduce Artificial Intelligence (AI), business intelligence, and automation tools to improve forecasting, reporting, and decision-making.
• Identify opportunities to streamline and automate recurring analytical processes.
• Collaborate with Sales, Catering, Front Office, and Revenue Management teams to ensure data integrity and strategic alignment.
• Maintain and support revenue management systems and reporting platforms.
• Exercise discretion and independent judgment when evaluating new programs, new services and new ideas
• Stay abreast of property goals in order to create, support and present departmental goals to executive leadership
• Continue to learn and be on the forefront of new technology for the hotel industry
• Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
• Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
• Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
• Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Guest Services, Front Office, F&B, Golf Course and Executive Offices
• Foster a management team that possesses and delivers on key strategies of guest service, employee relations, team cooperation, financial responsibility and asset management
• Ensure all accounting, payroll and employee relations matters are handled in compliance with company policy
• Perform other functions as needed

Benefits

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed