Revenue Cycle Vendor Analyst

Valleywise Health•Phoenix, AZ

About The Position

Supports revenue cycle vendor oversight by analyzing vendor performance, service level results, issue trends, and operational data for assigned outsourced revenue cycle functions. Partners with Revenue Cycle teams, vendors, and internal stakeholders to prepare scorecards, track action items, support issue resolution, and contribute to improvements in cash collections, denials, aging, quality, productivity, and turnaround time. Applies practical revenue cycle knowledge and standard reporting methods to support consistent vendor performance and informed operational decision-making.

Requirements

  • Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, Health Information Management, Healthcare Informatics, or a related field; an equivalent combination of education and directly related healthcare revenue cycle, vendor oversight, reporting, or financial analysis experience may be considered in lieu of a degree.
  • Three or more years of relevant experience in healthcare revenue cycle operations, vendor management support, revenue cycle analytics, financial analysis, claims, billing, collections, or related healthcare administrative services.
  • Experience preparing reports, analyzing operational or financial data, tracking issues, and communicating findings to support business decisions.
  • Working knowledge of healthcare revenue cycle workflows, vendor performance metrics, service level expectations, and Microsoft Office or similar reporting tools.
  • Knowledge of healthcare revenue cycle operations, outsourced vendor management principles and monitoring practices, key performance indicators, performance reporting, scorecard development, and operational analytics.

Nice To Haves

  • Experience with outsourced revenue cycle vendors, business process outsourcing, Epic, dashboards, scorecards, or payer-related performance analysis.
  • Experience supporting vendor governance meetings, contract performance reviews, or corrective action tracking.
  • HFMA certification.
  • Epic experience or certification, depending on assigned revenue cycle functions.
  • Lean, Six Sigma, project management, or process improvement certification.

Responsibilities

  • Analyze vendor performance, service level results, issue trends, and operational data for assigned outsourced revenue cycle functions.
  • Partner with Revenue Cycle teams, vendors, and internal stakeholders.
  • Prepare scorecards and track action items.
  • Support issue resolution.
  • Contribute to improvements in cash collections, denials, aging, quality, productivity, and turnaround time.
  • Prepare reports, analyze operational or financial data, track issues, and communicate findings to support business decisions.
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